17 support issues
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- Questions
- Suggestions
- Problems
Rainer H. Bubenzer
Jun 13, 2024
Error during transcription
During transcribing several files the process stopped because the budget became too low. After paying a second time, the error is still present and I cannot finish the transcription process nor start a new one. Please help!
Ib Keld Jensen
Feb 20, 2024
Transcription doesn't work
When I try to transcribe a podcast the icon flyes to transcription folder. But a different to me unknown podcast called The Ghost of Selfimage is transcribed in stead? What is this about?
Rafi Wolfe
Mar 12, 2023
Password protected podcasts
Is there an option to input a username and password for secured podcasts?
C H
Dec 15, 2022
New computer - lost podcasts library?
I got a new computer/new install of windows, chrome, etc and now I'm not able to see my library. I'm logged in to google account if that matters. Anything I can do about it? I didn't save anything from my old hard drive.
Mani Varadarajan
Aug 21, 2022
Multi-select for download
I just discovered this extension today and I find it very promising. Is there a way to multi-select for download? This will be very helpful for offline podcast listening.
John Richard Potter
May 31, 2022
Transcriptions are not working
When I click the "Transcribe this episode" icon, a pop-up asks "Do you want to transcribe this episode?"
When I click "OK", a small graphic travels across the screen to the Transcript item on the menu, then disappears.
Then I click on this menu item, and it says "No Data".
I can not find any instructions. What am I doing wrong?
Ahuva Michael
May 29, 2022
not dowloading correctly
Hi I was really enjoying your downloader but recently it started downloading as html files not mp3 which makes it that I cant open them. What happened and how can i fix this issue?
Vegan Axos
Mar 20, 2022
Making it "go"
I installed the extension. I visited the website. I read the discussions online. Not once could I find any basic instructions on how to actually make it "go"! None. Nada. Zip.
I did eventually figure out that you need to find the black screen and then re-search from within there until you find the same podcast, but wow did that take me a long time to figure out! (And I already did it some months ago and promptly forgot all the magical steps.)
So my suggestion is a "Help for Dummies" :-) on your website somewhere. I really appreciate your extension. It's great! It just doesn't ever explain what one actually needs to do in order to make it work...
Berangere DESCHAMPS -BTWIN VILLAGE LILLE-
Jan 14, 2022
où sont les transcriptions ?
Bonjour,
J'ai bien chargé mon compte, lancé les transcriptions... mais où retrouve-t-on les textes ensuite ?
Merci !
Sihao Chen
Dec 18, 2021
i lost my podcast list
today, i opened the chrome, and found my podcast list is empty??? what happened T.T. I saw an updating notice.. is there a way to save all the list to my account?
thank you