562 support issues
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Jay
Jan 13, 2025
Problem viewing a channels all videos page
Whenever I click on a YT channels all videos page the extension hides all but one video, not sure why it is doing this. I've had to disable the extension to stop this bug.
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Raven Capi
Dec 29, 2024
PocketTube Not Loading On Brave
Brave Browser on Windows 10, PocketTube refused to load after a reboot until I went into Brave's extension section and turned the extension off and back on, then it loaded fine.
Just thought I'd report this strange behavior because I've never had a problem with it before, in case it happens to anyone else and they're looking for information.
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Paddy Mc
Dec 19, 2024
Video Count Limited to 300 Now Instead of 500
Hello, I just noticed that I can only view 300 videos at a time when opening up a subscription group, it used to be 500, would it be possible to give the 500 option again? I've got literally thousands of channels I'm subbed to and probably 50+ Sub groups which makes it hard to keep up with everything and with 'only' 300 videos with groups that have 200 or some channels in them that only goes back about a week.
Thanks for the help.
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Vladi F
Dec 6, 2024
Sync groups
Hi,
I don't sync groups that I created on my computer with the iPhone app. I reinstalled the app, but it didn't help. Both here and there I see all my channels, but groups do not appear on the iPhone. How can I solve the problem?
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Jack Wheeler
Dec 2, 2024
Cannot cancel monthly membership
Hi,
I am trying to cancel my monthly membership to PocketTube and am unable to.
I click on PocketTube in my Feed
Click MANAGE MEMBERSHIPS
Click CANCEL
Answer question 1 with "Not useful Right now"
Answer Question 2 with "Other"
Answer Question 3 about 50% discount "No, I'd Rather just cancel"
Once question 3 is answered, the popup slides away and the membership status still has the CANCEL link alongside it.
There is no confirmation or visibility that the membership has been cancelled.
Please assist in cancelling the membership.
Thank you
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Kackada
Nov 19, 2024
Can't sync with Google Drive data on Firefox
The button to sync the data with google drive doesn't work anymore on Firefox. The button does nothing but reload constantly.
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koolzebra
Nov 15, 2024
Subscription groups not loading
Hi, when I click on Subscription Groups on the left to manage them, it opens a black popup that is stuck on loading forever. Please help!
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Holly Lavida
Nov 5, 2024
Dates
Hello, I want to make some subscription groups with only 1 channel. They only go back to 1 month though not all time.
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Mississauga Handyman Vic
Oct 9, 2024
Purchase yearly subscription
Hello, I purchased a monthly subscription. I decide I want to buy yearly I want to make sure that my monthly subscription is canceled. How do I do this and where do I buy?
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Max
Oct 4, 2024
Extension corrupted, how to restore settings?
After Chrome updated there was message: This extension may have been corrupted. and there was Repair button, after that all group setup are not shown. I have a copy of the drive from few days ago, where is the configuration file with everything I did over many months? Versions in extension folder 16.3.0_0, 16.3.1_0, 16.3.1_1
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