DueLoad — Relay audit

Audits your Amazon Relay pay and fills the dispute form your account prepared. Runs on your button; you press Submit.

DueLoad helps carriers that haul for Amazon Relay find loads they were underpaid for — missing TONU, unpaid added legs, fuel surcharge, loads missing from invoices, base rates below what Relay estimated — and prepare payment disputes before the 30-day deadline. The extension is the data collector. Open Relay → Trips → History, open the DueLoad side panel and press Start. The extension collects, from your own Relay account: • the list of invoices and the invoice files from Payments • your dispute history and the decisions on it • the trip history (Trips → History) and the cancellation time of cancelled loads • trip notes Then press Send: the data goes to your DueLoad account, where you get an audit report — what Amazon underpaid, what you can still dispute, what was missed — and ready dispute cards, one per invoice, with the explanation for Relay already written. You review the card and press "Send to extension". In the side panel press Autofill: the extension opens the invoice in Relay, checks it, selects the lines, enters the amounts and notes in the File a dispute form — and stops. You review the form and press Submit dispute yourself. You can also save the collected data as one ZIP file on your computer instead. Built to be safe for your Relay account: • It never books, accepts or cancels anything, and it never submits a dispute: Autofill stops before Submit, and only you press it. • It works only on relay.amazon.com and only after you press a button: Start (Trips → History) or Autofill (the invoice and its dispute form in Payments). • It never opens Payment Info (bank details), Site Users, Load Board or booking pages. • We never ask for your Amazon password, 2FA codes or cookies. • Phone numbers and emails are removed from trip notes and from the trip list before anything leaves your computer. Driver names and truck numbers are kept so your DueLoad account can build driver statements. • Collected data is deleted from the extension after 7 days or when you press Delete. Requires an Amazon Relay carrier account. A free DueLoad account is needed to send data and see the audit (sign in with Google or an email link at app.dueload.com). DueLoad is not affiliated with, endorsed by or sponsored by Amazon. Amazon and Amazon Relay are trademarks of Amazon.com, Inc. or its affiliates.