Item logo image for Performset (Zendesk) - Next SLA Breach

Performset (Zendesk) - Next SLA Breach

5.0(

1 rating

)
ExtensionWorkflow & Planning242 users
Item media 1 (screenshot) for Performset (Zendesk) - Next SLA Breach

Overview

Converts textual date times into status coloured icons with relative remaining time.

This plug-in has been specifically designed and provided for Cloudset customers only, running Performset on Zendesk Support. Performset is an advanced SLA/OLA Management solution for Zendesk. The plug-in is designed to represent the Next SLA Breach data in a pill format that matches Zendesk native rendition. The following two custom fields should be included on your Zendesk View: - SLA Next Event Time - SLA Next Event Timestamp Timezone adjustments for agents is set using the Chrome Plugin Options capability.

5 out of 51 rating

Learn more about results and reviews.

Details

  • Version
    1.2
  • Updated
    February 27, 2025
  • Offered by
    admin
  • Size
    85.25KiB
  • Languages
    English (United States)
  • Developer
    GRAHAM DAVID ROBSON
    3 Spring Gardens Ventnor PO38 1QX GB
    Email
    admin@cloudset.net
    Phone
    +44 7968 852837
  • Trader
    This developer has identified itself as a trader per the definition from the European Union and committed to only offer products or services that comply with EU laws.

Privacy

The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

Related

Zest - The Zendesk Colour Coder

5.0

Colour code Zendesk tickets to help visualize and organise your workflow. Developed by Nevin George

minimify-control your digital habits

5.0

Track and limit your online time effectively with minimify

WT Wiki Unit Converter

5.0

Adds the ability to change the units for Speed, Altitude, and Rate of Climb on the WT Wiki.

BBR Helper

5.0

An expansion of some cool features on basketball-reference.com

Zendesk Ticket Copy

5.0

Creates a simple button in Zendesk to copy the current ticket number

Zendesk Utils

4.5

Utility extension for Zendesk Support

c-gpt

0.0

Summarise articles and ask follow-up questions using LLMs such as OpenAI's GPT (Chat GPT).

Zendesk Dark Mode Theme

1.9

Take care of your eyes day and night using dark theme for Zendesk tools and services.

NotifyMe for Zendesk

4.4

Real time Zendesk Ticket Notifications

Zendesk Refresher

4.2

Automatically refreshes the ZenDesk Ticket Counts for the different views

Zendesk Dark Mode

2.6

Free extension for Zendesk Dark Mode

TypeGenie for Zendesk

5.0

AI-powered writing assistant for Zendesk with advanced suggestions

Zest - The Zendesk Colour Coder

5.0

Colour code Zendesk tickets to help visualize and organise your workflow. Developed by Nevin George

minimify-control your digital habits

5.0

Track and limit your online time effectively with minimify

WT Wiki Unit Converter

5.0

Adds the ability to change the units for Speed, Altitude, and Rate of Climb on the WT Wiki.

BBR Helper

5.0

An expansion of some cool features on basketball-reference.com

Zendesk Ticket Copy

5.0

Creates a simple button in Zendesk to copy the current ticket number

Zendesk Utils

4.5

Utility extension for Zendesk Support

c-gpt

0.0

Summarise articles and ask follow-up questions using LLMs such as OpenAI's GPT (Chat GPT).

Zendesk Dark Mode Theme

1.9

Take care of your eyes day and night using dark theme for Zendesk tools and services.

Google apps