Item logo image for Performset (Zendesk) - Next SLA Breach

Performset (Zendesk) - Next SLA Breach

5.0(

1 rating

)
ExtensionWorkflow & Planning213 users
Item media 1 screenshot

Overview

Converts textual date times into status coloured icons with relative remaining time.

This plug-in has been specifically designed and provided for Cloudset customers only, running Performset on Zendesk Support. Performset is an advanced SLA/OLA Management solution for Zendesk. The plug-in is designed to represent the Next SLA Breach data in a pill format that matches Zendesk native rendition. The following two custom fields should be included on your Zendesk View: - SLA Next Event Time - SLA Next Event Timestamp Timezone adjustments for agents is set using the Chrome Plugin Options capability.

5 out of 51 rating

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Details

  • Version
    1.2
  • Updated
    February 27, 2025
  • Offered by
    admin
  • Size
    85.25KiB
  • Languages
    English (United States)
  • Developer
    GRAHAM DAVID ROBSON
    3 Spring Gardens Ventnor PO38 1QX GB
    Email
    admin@cloudset.net
    Phone
    +44 7968 852837
  • Trader
    This developer has identified itself as a trader per the definition from the European Union and committed to only offer products or services that comply with EU laws.

Privacy

The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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