12 support issues
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Mitchell Burkett
Mar 19, 2023
Transitions not transfering
Whenever I have tried to use transitions in pear deck the full slides will load for my students, and I cannot transition from their end. My presentation will transition, but my students will see the full slide from the beginning.
This has happened for several months, and I do not know why. I could split all my transitions into separate slides, but that is a lot of work when I know this has worked in the past.
Gonzalo Concha
Mar 17, 2021
It does not work
I've followed all the steps ypu mention. Still it does not work as you said it would. In a teacher paced lesson, students cannot get the video I inserted in the slide. In a student paced lesson, a screen with the video appears; however, it is only a link to the video.
Kristen Owen
Mar 16, 2021
GIFs/Videos
I am paying for the upgraded version of Pear Deck, but my GIFs and videos won't play. I am being observed tomorrow, so I really hope things are back to normal by then. Thanks!
Dylan Chan
Mar 11, 2021
PearDeck extension and Power-Up not working
Today, the PearDeck extension disappeared off my Google Slides and when I click the add-ons tabs it is there and works. However, it suggests to me to download the Power-Up which I have installed but it does not work. I also tried uninstalling everything and adding it again for the same result
Nadrah Harith fadzilah
Jan 25, 2021
GIF does not play
The GIF placed in my slides does not play.
Amit Merose
Oct 10, 2020
לא מזהה את המייל שלי
התוכנה לא מזהה את המייל שממנו אני שולחת
Sikander Younossi
Jul 6, 2020
Gifs
Do not play in the student view but do in the teacher view...?
Brittany Redden
Jun 24, 2020
Gifs and Videos
Can you please fix the GIF issue? They will not play. Also, can you fix the videos to play inside the slides and not go to another window. Thank you.
mine gorken
Apr 22, 2020
I am not able to get it
I am not able to get it
Carolyn Hatcher
Mar 23, 2020
Covid-19 -- PearDeck is great in student paced mode, but...
PearDeck is a great tool for Online Instruction, but it is really annoying that the videos that I embedded won't play IN the peardeck slides themselves. It opens a separate tab on the kid's chromebooks. I also wish that the animations on my Google slides worked in the student paced mode.
Everything works properly when I present the slides to the whole group, but student paced mode needs some work for the madness that is At Home Instruction.