14 support issues
For additional help, check out the developer's support site.
- All
- Questions
- Suggestions
- Problems
Dukenley Camille
Dec 8, 2024
I
problem
- Report illegal content
- Copy link
Carrie Hedin
Apr 30, 2024
history
how can I clear history, seems to slow down printer function
- Report illegal content
- Copy link
Samantha Scimeca
Apr 10, 2024
Chromebook printing issues
The printer will only print 1 label at a time. I have tried on 2 separate occasions to contact customer service, but have gotten no where. The answers I keep getting are: uninstall and reinstall the driver--- didn't work. Try sending screen shots of the print screens--- nothing. Try turning it off and back on again---- nothing there either. Customer service takes on average 2 days to return an email with these answers.
- Report illegal content
- Copy link
Larry Marchionda
Mar 23, 2024
Printer Driver not working for Mac
We will wait a few days for help before returning our Pedoolo label printer.
- Report illegal content
- Copy link
Christopher Roberts
Jan 5, 2024
Not Working on Chromebook
My printer has stopped working on my chromebook since the last update, it will only print one label at a time. I have uninstalled and reinstalled the extension, tried it on different computers, I even bought a new printer to try and it sill would only print one label at a time no matter how many I told it to print. I have a Jadens JD-168BT
- Report illegal content
- Copy link
Oksana Peterson
Dec 1, 2023
Update
Has anyone been able to find a solution to the inverted colors after the update? Or know of a different app that could work for thermal printers?
- Report illegal content
- Copy link
Kim Bossio
Nov 27, 2023
Printer is printing inverted colors
My printer started printing inverted colors. The white area prints black and the black lettering prints white. Please help, others are having the same issue.
Thanks
Kim
- Report illegal content
- Copy link
Walter Rodriguez
Nov 26, 2023
The update chromebook not work
Please help, check before update the extension. I can not print, The label is printing black and letters white.
- Report illegal content
- Copy link
Ayrionna H.
Jul 20, 2023
THIS IS HOW YOU CONNECT YOUR CHROMEBOOK TO THE PRINTER!!!!!
1. Connect the printer to the computer via the included USB cable.
2. Click on the connection button on the Shipping Printer extension tab, this should open a pop-up that says "Shipping Printer wants to connect"
3. If the printer is properly connected, it should appear in said pop-up, select it, and click "Connect" in the bottom right of the pop-up.
4. If it worked, the connection button should now be green, and you should be able to print.
- Report illegal content
- Copy link
Brandy Newberry
Jun 22, 2023
will not connect
will not connect to my chrome book.... even after going threw all the steps.....nothing
- Report illegal content
- Copy link