34 support issues
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Michal Kosicki
Aug 15, 2024
As of Version 1.68.141 Chromium: 127.0.6533.120 Paperpile extension misbehaves
Specifically it racks up >60% CPU for each website with scientific article (NEJM, Pubmed, Cell etc). Also I no longer see "P" shortcut in Google docs (can still use it by clicking through extensions->Paperpile->manage citations). So some new interaction bug in Brave/Chrome.
Renata Chinen
Jul 3, 2024
Problema no funcionamento de Formatar as Citações
Quando em clico em "Format citations", aparece a mensagem "Authorize Paperpile". Eu clico em autorizar, sigo todos os passos, mas novamente ao clicar em "Format citations", volta a aparecer a mensagem "Authorize Paperpile". Já reiniciei o computador, mas o problema continua.
Rama Krishna Guggilla
Apr 14, 2024
Unable to install
I am unable to install the Paperpile Chrome browser extension and I am getting the error message "Package is invalid: 'CRX_FILE_NOT_READABLE'.
Bruno Saramago Monteiro
May 19, 2023
Chrome keeps disabling my extension mid tasks
Is there any way to prevent this? I'll be updating a folder and after a while it just crashes, unistalls it and I have to reopen the browser, which is very frustrating.
Shutian Xue
Jan 24, 2023
Waiting for Chrome Extension to be installed ...
Hello. Just now (Jan 24, 2023, EST 10:36am) my Paperpile on Chrome crashed as opened PDFs are frozen and I was unable to open a new one. This has happened before and the engineer explained to me that was caused by a server problem.
Kara Reyes
Jan 20, 2023
Supported Google app?
Google just gave me a list of apps that won't be supported after the first of the year, including paperpile. Is this correct? Did it get straightened out?
K D
Sep 17, 2022
What do you mean by pdf annotation?
The chrome browser shows a viewer for pdf and that's about it. I do not see any way to add annotations
Victoria Fisher
Aug 12, 2022
Issues with Getting References Formatted
Hello!
I am using Paperpile in google docs with Google Chrome (which is up to date). When I go to the paperpile drop-down menu and select Format Citations, it keeps saying the following:
"The Paperpile plug-in needs authorization to continue."
I have given complete authorization multiple times, turned the Paperpile extension on and off, and reinstalled it. Sometimes reinstalling works, but usually within a day or two it reverts back. The issue of it constantly asking for authorization has been going on for a number of weeks now, but I never had any issues with it during the first couple of months I used the extension. Any suggestions on how to fix this?
Yhonatan Shemesh
Jun 23, 2022
Importing to specific folder
Hi
Is it possible to use the extension to import a citation into a particular folder in my library? Currently, I only see an option for importing the citation, but then it goes into the general library, and I need to go and move it to where I'd like it to be.
Siddarth Sampangi
Jan 23, 2022
Chrome Permissions
Hi,
When I try to add this extension, Chrome warns me that it can read and change *all* my data on *all* websites. Does the extension really need this much access?