48 support issues
For additional help, check out the developer's support site.
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Dawn Thomas
Dec 11, 2023
I need to disconnect this service,
I never requested it and it is disrupting my meetings. Please help me disconnect!!!
Frank Williams
Dec 11, 2023
Dismantle Otter.ai
Could you please let me know how to dismantle Otter.ai? Thanks
Harold Meyer
Nov 29, 2023
I don't see how to discretely record without other participants being made aware.
I don't see how to discretely record without other participants being made aware. Also, is there a manual for dummies?
David Watson
Nov 14, 2023
Payments
I thought I had the free version; however, I noticed a $30-some dollar charge to my credit card. Now, I don't know whether that was for 1 month or 1 year! If there is a free version, even if its limited, I'm in. Otherwise, I'm out. I don't use it enough to justify the cost. Your response, please.
JASON RIDDLEY
Nov 12, 2023
hipaa eligible
is the software hipaa compliant and can be used for healthcare transcription, for instance
L. Taylor
Oct 23, 2023
controlling the recordings
How do i control what to record? My company does two zoom a week and although I don't hit record your program records and it's wasted minutes. I do not want to waste money as it's limited on my end, don't want to sign up for pro until I understand every thing in the free platform. How do I control what is being recorded?
Tom Korzenecki
Sep 21, 2023
optional to record
I do not want an automatic record. Give me the option to record or not or remove me from this service.
tom korzenecki
trk@grandavenuecapital.com
626-676-1880
Gunjan Agrawal
Jul 7, 2023
Video recordings and Transcripts on my device
Where are the transcripts and recordings stored when using Otter Chrome extension and "record on my device" option
Blaise Morita
Jun 29, 2023
Audio Volume/Quality
I am using Otter with my headphones and the volume for Zoom participants is very hard to hear. How can I adjust this so I can have usable audio recordings?
Julia Labaton
Jun 7, 2023
Trouble Finding Transcriptions
Where do I access my Zoom mtg transcriptions?