Overview
Reporting Problems
This extension is a tool that helps customer service agents working for an online store to submit complaints and notes about customer orders. It is designed to work with Google Chrome and uses a content script to extract order information from a web page. The agent can then fill out a form with additional information, such as the payment method, a complaint, and a note. This information is then stored in a Google Sheets spreadsheet using a Google Apps Script. The extension also includes functionality to check if an order has already been logged, and if so, display the previous notes and complaints for that order. The agent's name can be stored in local storage to save time and improve efficiency. Overall, this extension aims to streamline the process of submitting and tracking complaints and notes for customer orders, making it easier for agents to provide excellent customer service.
Details
- Version2.6
- UpdatedApril 28, 2024
- Offered bytawfikmohammed.tm
- Size86.72KiB
- Languagesالعربية
- Developer
Email
tawfikmohammed.tm@gmail.com - Non-traderThis developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.
Privacy
Order follow up has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
Order follow up handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
