Open Path Media Review Sync

Monitors a clinic's patient-management site and captures create events for Open Path Media's review automation.

Open Path Media Review Sync helps businesses request reviews from their customers automatically. Staff sign in once, choose the customer-management website they already use, and show the extension which fields hold a customer's name, email and phone. After that, whenever a new customer is saved on that site, the extension captures it and asks staff to confirm with a single click (Yes or Skip), or confirms automatically in Automatic mode. Confirmed customers are scheduled for a review request about two hours later, and staff can cancel any pending request from the side panel before it goes out. How it works - One-time onboarding per site: record your normal workflow, then confirm the Name / Email / Phone mapping. - Monitoring is off until you press Go Live, and can be turned off any time with Deactivate. - Confirm or skip each customer in an on-page popup or in the side panel queue. - Pending requests list with a Cancel button. - Built-in connection check, test capture and feedback form. Privacy and control - Access to a site is requested only for the single site you choose to onboard. - Only the fields you select are read. Nothing is sold or used for advertising. - Customers that are not confirmed within the 2-hour window are deleted. Requires an Open Path Media account. Contact hello@openpathmediagroup.com to get started. Privacy policy: https://openpathmediagroup.com/privacy-policy