52 support issues
For additional help, check out the developer's support site.
- All
- Questions
- Suggestions
- Problems
Joyce Blake
Sep 26, 2021
Address Labels
Can I type and print labels
Stan Duncan
Dec 16, 2020
OPENOFFICE won't open documents
Recently ONLYOFFICE stopped opening my files. When I click on one (docx, or anything) it will come up with a blank page. The only thing on it are grayed out horizontal bars. It does it consistently on all of my devices and on all files that I try to open.
Do you have any clues or ideas about what could be causing it?
A Chrome Web Store user
Mar 27, 2018
Save hangs?
A few times now when working on a document, the auto-save doesn't work. I can tell because 'File>Save' is greyed out when it does work but appears in black text when it hasn't saved. I have not been able to get past this and any edits made are lost (from the last good 'save' to whenever it stopped saving). This means I have to re-load the file and re-edit. Any idea how this can be prevented?
A Chrome Web Store user
Mar 16, 2018
i need to open a pptx file
please help me to open a pptx file!!! I can't open it. help please!!!!
frank
Stan Duncan
Jul 27, 2017
Can't open OneDrive
I am unable to open OneDrive with OnlyOffice. I get the message:
"object reference not set to an instance of an object" I don't know what that means.
Can you help?
Joe Cassano
Jun 15, 2017
Only seeing first page
Using OnlyOffice Personal. Opens my Word .docx docs beautifully, but only displays the first page. Have tried multiple docs on two computers but not working.
Brian Wagener
Apr 17, 2017
Offline and Tracking
1) Does OnlyOffice work offline if I need to open document without internet using last cached version like google docs?
2) Does docx track changes work just like you would expect on microsoft word?
Марина Фирсова
Mar 28, 2017
time for tasks
how can i see time spent for tasks?
Safa Iftikhar
Feb 18, 2017
making notes on presentations
how do i make 'notes' in the slides that i upload from google drive. i can only make comments at the moment
JB M (John)
Jan 30, 2017
I want to remove onlyoffice from my browser (Chrome)
I have tried for years to get only office out of my browser and it won't happen. Please help. Nothing against your product, but I don't want it.