OmniChat by Freshchat
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Overview

Engage, sell, and support from anywhere on the web

Carry the Freshchat messenger on any chrome webpage — Close deals and support customers from anywhere. 1) Let the experts do the talking Assign conversations to an individual team member or to pre-created groups. Resolve them and convert them into Freshdesk tickets, if required. 2) Show your messenger savvy side Respond to conversations using words, emojis, or images. You can also attach FAQs or a canned response to your reply to fight the monotony and find a higher place on the productivity map. 3) Use context to win big Get all the intel you need from user profile and website navigation history to lead and ticket information from Freshsales and Freshdesk to respond confidently. 4) Never miss a reply Get notified of new conversations or response on existing conversations even when you’re in the middle of drafting a report, upvoting new products away to glory, or engaging in your favorite community. 5) Collaborate, it’s only a click away Leave private notes to make logs or to give context to another team member. Navigate to the Freshchat Team Inbox in one single click to get a larger picture. Freshchat is a modern messaging software from Freshworks that is used by 150,000+ businesses around the world.

2 out of 51 rating

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Josue CamargoOct 11, 2018

It requires to "Add domaint" to every tab I have on my browser. I don't want to freshchat mess with my other tabs. What I really need is to have a desktop client in order to take advantade of notifications, unread badges and separation from my web browsing. Like Whatsapp, telegram and slack.

43 out of 44 found this helpful

Details

  • Version
    1.2.0
  • Updated
    January 11, 2020
  • Offered by
    Freshchat by Freshworks
  • Size
    298KiB
  • Languages
    English (UK)
  • Developer
    Email
    support@freshchat.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has not provided any information about the collection or usage of your data. To learn more, see the developer’s privacy policy.

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