12 support issues
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- Questions
- Suggestions
- Problems
Valentinie Wong
Dec 20, 2024
Cancel the subscription
Hi there, can you please provide the link to cancel the subscription? Thank you.
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Cameron Stephens
Dec 5, 2024
SCAM THIS IS A SCAM
You are stealing money from me every month, you horrendous scammer
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Fai Ko
Nov 4, 2024
how to cancel the subscription
please give me the link to cancel the subscription. Thanks.
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Nyla Brown
Oct 26, 2024
subscription
Id like to cancel my subscription
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Josh
Sep 24, 2024
"no results found, please include start and end time"
devs pls include some fing directions like I'm entering a start and end date, so download everything in this channel form there like how would I eevn specify you need to clarify exactly what and where with like pictures or something
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Laurent Assouly
Sep 23, 2024
It was working fine in may, but now the search function seems broken
Used it to export by chunks of 1000 using date filtering, but that feature doen't seem to work anymore, it always find the same number of messages ,no matter what date range I select... Please fix :D
Running macOS Sonoma
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smarlars
Mar 31, 2024
Cancelation of Monthly Sub
How do I cancel the reoccurring charge of $9.99? I can't even find the original agreement signing up for it.
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Rex Cordium
Jun 27, 2023
Connection Timed Out
Doesn't matter what I use, the extension always says it's timed out. It seems like many others have been having this issue for quite some time.
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Lauren Leclair
May 24, 2023
Non-functional
All of a sudden every attempt to export chat messages through EVERY option in the extension is met with "Session timed out"
Please please fix this
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Polly Whitacre
May 19, 2023
Can't download messages
When I am trying to download messages I receive the error of "Search timed out, please try again." I have tried reinstalling the extension and that didn't help.
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