14 support issues
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Jarmo Helin
Jun 29, 2024
Broke
Corrupted Chrome ver. 126
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Chris Eaton
Jun 11, 2023
Smart copy not working correctly omitting information like DOB and not indicating correct male female fields all people are green
omitting information like DOB and not indicating correct male female fields all people are green it is not usable.
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Chris Eaton
Mar 10, 2021
Not working
fails to load
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Phyliss Taggart
Jun 2, 2018
My Heritage
sorry to be so uninformed but I want to use My Heritage and don't know how to download the heritage app. Can you help me?
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A Chrome Web Store user
Apr 23, 2018
SmartCopy
The item has disappeared from the toolbar. It has been disabled in Chrome.
The link to "Enable this item"
appears to be in a loop.
SmartCopy has been added to Chrome. Please can you help...
Thanks,
Pam Karp
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Jeremy Webb
Dec 29, 2017
ancestry.ca help SmartCopy
I get the message: SmartCopy can work with the various country-based sites of Ancestry, but you must first sign into the main english website.
Please login to Ancestry.com
when I try to use SmartCopy on ancestry.ca.
I logged out and back in. Nothing changed. I tried to go to ancestry.com and it automatically forwarded me to ancestry.ca.
Thanks for your help
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Alessandro Riolo
Aug 23, 2017
SmartCopy has stopped to work?
Worked like a charm until a couple of days ago, then all of a sudden I started to get the following error anytime I tried to use it:
"SmartCopy does not currently support parsing this page / site / collection."
I have tried restarting Chrome, but not joy.
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Kitty Cooper
Jul 25, 2017
My Smart Copy Icon is grayed out
How do I fix this? What does it mean?
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A Chrome Web Store user
May 23, 2017
Application edrror
Keep getting an application error today. It says to check logs. What's up?
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Nicholas Vetrovec (Nickvet419)
Mar 30, 2017
About sections
I'd recommend inserting a horizontal rule "----" before adding the info to the about sections of geni pages. That way there is a separation between new data added. This is also how geni goes about merging about sections on profiles.
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