50 support issues
- All
- Questions
- Suggestions
- Problems
christopher ong
Nov 14, 2021
Network not conected
Had this error until i entered direct IP. Works very well after sorting out that issue 14 Nov 2021
- Report illegal content
- Copy link
Larry Pearce
Mar 3, 2021
ChromeHue Window sizing problems ...
First ... and upvote for having to input manually ip address. Need to fix "automatic" bridge linking (worked before).
Second ... after I got it working, the window that opens for the ChromeHue controls is either too small or the characters at too big. You cannot get ALL of the info in one window ... so you have to use vertical/horizontal slider bars to navigate around window. No way to grab side/corner and resize the window. AWKWARD. Please fix.
- Report illegal content
- Copy link
Alex Kantas
Nov 25, 2020
Not working without direct ip
Can't automatically detect bridge only via direct IP
Otherwise shows a toast notification "Network not available"
If change the bridge IP, need to manually erase all data of the extension in order to add bridge
- Report illegal content
- Copy link
ZilleOutdoor
Nov 11, 2020
Please update!
It don't work!!! Please update new bugs! Thanks!
- Report illegal content
- Copy link
Mike Ransby
May 28, 2020
Fixed it!
I removed ChromeHue from Chrome, and reinstalled it again through Chrome Webshop.
After that I had to search for the bridge by manually typing the IP-adress (you can find the IP adress of your bridge by entering the Philips HUE app on your phone, go to settings and choose "Hue Bridge devices" and then click the "i" icon for more information. Here you have your IP).
After typing in your IP in ChromeHue, it will tell you to press the button on your bridge, and after that it will connect, and everything will work perfectly again :-)
- Report illegal content
- Copy link
James Tarquin
Jul 29, 2019
Network Not Available
The extension can no longer connect to my bridge. The bridge is found on local network, but also has an error bar that states "Network Not Available"
- Report illegal content
- Copy link
A Chrome Web Store user
Jan 15, 2019
System music setting does not work
When I try to use the system music setting it tells me that it can't sync with audio on a mac. Is there a way to resolve this? I've figured out a work around forcing it to use an audio source as a microphone but after reading everything it seems the system source has a much better sync with the lights and would much prefer to use that instead. Thanks!
- Report illegal content
- Copy link
Ryan Ulrich
Nov 30, 2018
i cant authorize chromehue to use my bridge and im pressing the button
the app locates my bridge and i press the button but it still sayes locked
- Report illegal content
- Copy link
eye glassgow
Oct 18, 2018
doesnt detect my light
detects my bridge ok but then nothing works and there is no light showing under LIGHTS or GROUPS how do i get it to detect my light?
- Report illegal content
- Copy link
Bruno Martini
Oct 6, 2018
Isuue On Windows 10 - 1803
I have a problem with the authorization of the bridge with your extension on Chrome 69.0.3497.100 and Windows 10 - 1803 I continue to have the authorization request but by pressing the button on the bridge nothing happens.
It seems that on Windows 7 there are no problems.
thank you
regards
- Report illegal content
- Copy link