OfficeSuite UC® for Chrome™

3.4(

5 ratings

)

Extension Workflow & Planning1,000 users

7 support issues

Jamie Tanner

May 2, 2024

Unable to sign in... Again...

Barely 2 weeks since the last time the app was down, we are down again this morning. We are currently unable to log into the extension. We receive a "Default Login Message" and the app never actually logs in.

Jamie Tanner

Apr 16, 2024

Unable to sign in

I swear this app goes down way more than it should.... Same as usual, we are unable to log into the app. Those who have not logged out are unable to use click-to-call, and those of us who have logged out are unable to log back in... Please fix... As we are basically a call center, being unable to click a number to call DOES NOT work for us...

Jeff Yoder

Dec 22, 2023

Login

I keep having problem's login, can yall do any thing about this??

Tonya Ferguson

Jan 18, 2023

Account set up

When setting up an account, it just repeatedly keeps asking me to verify that I am not a robot and won't move past this step.

Jamie Tanner

Dec 10, 2021

Does not seem to be working since 12/9/21.

Nothing is happening when we click on a highlighted phone number. This started either late Wednesday, or first thing Thursday morning... We make HUNDREDS of calls per day, and having to hand-dial each and every phone number is frustrating... This seems to happen every few months... Usually when Windstream decides to "Update" something...

Is it too much to ask for Windstream to TEST YOUR SOFTWARE before releasing updates!!!

Rochelle Carr

Mar 31, 2021

Some numbers aren't clickable

When I click on a number, sometimes a window pops up that says call this number from your phone like it wants me to add my cell phone but other numbers work fine?

Jamie Tanner

Oct 6, 2020

click-to-dial does not work

When using the click-to-dial to dial a number, after a few seconds, our desk phone will give a busy signal stating "Call Not Allowed". We use 8 to dial out, and have configured all settings exactly the same as they were in the old officesuite extension, with the exception of the username/password as we are using the new credentials created in the new portal...