20 support issues
For additional help, check out the developer's support site.
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Bashar Al-Abdullah
Aug 29, 2024
Printing problem
I cant print any more on Journals, The right tool print has disapeared.
I tried remove and reinstall the extension, and still not working.
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Timothy Helman
Jun 24, 2024
Chrome Error
I am getting the Chrome error for the updated permissions. When I accept the permissions, the error does not go away. This is for version 1.23.5
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Alexa Gregory
May 29, 2024
Can't load the google extension
when I try to add the extension - it just spins and spins. Using this link: https://chromewebstore.google.com/detail/righttool-for-quickbooks/ocgmjfcfjilnmobeocoklcbpcanilpjd
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Kathy Foster
May 6, 2024
Convert vendor/customer function not working
I've tried this function a few times, and each time nothing happens except it adds "(customer)" or "(vendor)" next to the name and doesn't create the converted account. For example, if I try to convert the vendor "Smith" to a customer, it just adds "(vendor)" next to Smith and that's it. It doesn't create a customer.
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sameer roshan
Nov 2, 2023
unable to unsubscribe
Hello
I am trying to unsubscribe but when i click on account it just opens a blank page.
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Rich Muratore
Oct 23, 2023
Deleting transactions
I need to delete a few hundred transactions in my register, and i'd rather not do it one at a time? Can your product do that?
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Deb Cartier
Oct 20, 2023
Batch Create Expenses
When I click on the link... I get "We're Sorry, we can't find the page you requested"
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Mark Corum
Apr 17, 2023
Friendly Reminder
Hi everyone - Developer of RightTool here. If you have a question/issue/suggestion be sure to email me at "mark@monkbe.com". For whatever reason I don't get notifications when people post on this page.
You will get a much faster response reaching out to me directly. Thank you!
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Connie Smith, CPB
Apr 9, 2023
Does it work as an extension for Edge?
I would like to use the extension, I purchased it, but the download only shows for Chrome. I would like to add it to my Edge browser now that I am using it. How do I do that?
Thanks
Connie
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Kathy Foster
Mar 3, 2023
Free Version
Does the free version no longer have any settings? When I click on the tools icon, it opens a window with a left hand menu, but nothing on the main screen. Nothing happens when I click on any of the links in the menu. Is the free version going away?
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