14 support issues
For additional help, check out the developer's support site.
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Daryl Singh
Jul 23, 2023
Plastic Bag Counter not Counting
Hello,
I just recently started using the OCG search engine on my google chrome browser, but everytime I go on the search homepage (when I open a new tab), The plastic bag meter does not count my searches. I'm not in incognito mode and I have made it my default search engine. Is there anything I can do so it will start counting and is it still making a difference? I haven't closed my browser for a day and the counter still shows 0.
Aquablue
Nov 4, 2021
Notification expired date for certificate of Web Browser
I have received notification that the certification for the OCG web browser has expired
Frank F Kling
Jul 25, 2021
OCG Search Bar Not Working
After 9,330 searches, the extension stopped working. I went to the Chrome Web Store to make sure the extension is active, which it is. Nonetheless, when I type a question into the OCG browser, a different browser performs the search. I am out of ideas for what is the problem. Please help. Thank you.
Deborah Doherty
Jul 2, 2021
How do I remove duplicate links from a search page
On your search page, I have a bunch of links now to my favorite sites, which makes it more convenient to jump to those pages more quickly. But I've noticed that, over time, the more often I visit those sites, suddenly I now have duplicate links of a few of those pages that have popped up on the search page, and I don't know how to remove them. HELP!
Pinky Penquin
Aug 30, 2020
pop-up blocks web-page & wont allow access to page behind pop-up
Hello, when i open my web browser for Amazon a pop up for your sight come up in right hand corner with the following , "Clean the Ocean - amazon.com OCG Logo Amazon will give us a small portion of your purchase price to help our ocean cleaning mission if you click this link Click Here To Save Dolphins From Plastic ✓ Same shopping price ✓ We'll clean the ocean once you click it comes right back and IT WILL NOT GO AWAY, i can not click on anything behind your pop up. This is preventing me from completing my tasks and forcing me to disable your browser - WHICH DEFIES THE PURPOSE OF YOUR BROWSER. I am going to remove the add-on until this is fixed, just so that i can continue to use my web pages with out this pop-up interference, please let me know when this is fixed, I would be sad to see that you lose many people just because this pop up requires anyone who is using your browser to remove it just to continue with "previously normal" browsing, shopping and use. thank you.
Black moon Mermaid
Jun 17, 2020
i work off of fire fox. i cant add it sadly. also how do i join helping. is there a place in florida
i work off of fire fox. it wont work for my browser.
also id like to join the cause. i clean up the water where ever i go but some times i wana do more.
Manuel Maza
May 5, 2020
Can you make it only for new tab?
I need to keep my set of home page tabs, but will like to use the OCG search, can you make the extension so that the OCG search applies only to new tabs and not the home pages?
Joshua Conner
May 1, 2020
Sharing
I'd like to post your extension on my facebook and possibly even instagram to help you increase your footprint. please add a share button somewhere on your homepage.
Studio Toxic Entertainment
Apr 25, 2020
it is reel???
do this really help the planet
Kylie Burdess
Apr 23, 2020
hello i have some guestions to ask... like how dose serching stuff up help clean the ocean i was wondering how?
i love all animals and im really happy you're doing this.