Novelvox FrontApp Connector

novelvox.com

Extension Communication46 users

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Overview

Adds NV CALL button in FrontApp Contact Details and integrates with CTI.

Empower customer service agents with enhanced productivity and personalized customer interactions through the Zoom–Front Smart CTI Connector from NovelVox. Eliminate the need for agents to manually search for customer details during live calls. This connector seamlessly integrates Zoom Phone / Zoom Contact Center with Front, giving agents real-time caller information and full call controls inside a single unified interface. Agents can answer calls, manage telephony functions, instantly view caller details, and handle multi-match or new contact creation—all without leaving Front, ensuring faster resolutions and more consistent customer experiences.

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Details

Version
1.4
Updated
March 11, 2026
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Size
34.67KiB
Languages
English
Developer
Amit Gandhi
220 ASPEN BLF Roswell, GA 30075-2701 US
Website
Email
v.arora@novelvox.com
Phone
+91 99993 11315
Trader
This developer has identified itself as a trader per the definition from the European Union and committed to only offer products or services that comply with EU laws.

Privacy

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The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

Not being sold to third parties, outside of the approved use cases
Not being used or transferred for purposes that are unrelated to the item's core functionality
Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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