211 support issues
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Andrew Yuker
Dec 20, 2024
Weird Disruptive Playback
When the document renders and then I click to view video, the key strokes are very different (than normal) and bizarre--3-4 words will pop up, then disappear, then pop up again. All the while, the timing clock is moving 10-15 seconds forward, then backward as the words are appearing/disappearing. Eventually, the text moves onto the next batch of words.
I'm using Draftback to watch my students, keep them from cheating. This particular doc is from a student who I caught clearly cheating last term. When I confronted him about this current document, he said that he used voice recognition software because "it takes too long to type." However, I know that he didn't use voice recognition software because he was in my class and not talking when the doc was being created/typed. He's sticking to his answer.
Do you have any idea or explanation for the odd playback of the document? (again, I suspect the student is cheating, but I can't nail down or figure out how)
This extension, by the way, is excellent. I'd give it five stars. Thank you for developing it and for any response or consideration.
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Lindsay Fijalkowski
Dec 17, 2024
Only buffers, doesn't load
The extension only buffers and never loads so I am unable to view the changes on the Google Slides
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Kathryn Moore
Dec 13, 2024
Draftback loads, but then doesn't play
Hello,
I've been using and loving Draftback for years now, but lately it doesn't play the video. When I click play it opens the window and the play button indicates that it should be playing, but all I see is a blank doc with no edits.
Help please, I really would like to continue to use this tool.
Thanks,
KAte
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Christina Nielsen
Dec 6, 2024
Draftback is stuck on loading
I'm trying to check, more granularly, the revision history of a student's work. Draftback is working on other student documents, but for one I really need to check, it's stuck on the loading wheel and I can't click onto it. I have restarted Chrome, I've cleared my cache, and I've removed and reinstalled Draftback. None have fixed it.
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Nick Pieper
Nov 21, 2024
New Tabs function on Google Docs
Our Professor has us use Google Docs due to the accessible sharing functions and wants us to use Draftback to look at our revisions and how we write. Although he also wants us to use the new tabs function in Google Docs and Draftback does not seem to work with it
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Anna Policastro
Nov 19, 2024
DPA
My school district would like a Data Privacy Agreement in place before allowing faculty usage. Please provide a contact email to send this document to? Thank you!
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Diana Waters
Oct 25, 2024
Left side preview window
The left side preview widow is squishing all the text together.
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Rachel Brown
Oct 24, 2024
Should Draftback work for Google Slides?
It just buffers but does not ever show the revisions
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Lori Kissell
Oct 18, 2024
Extension only buffers, won't work
I added the extension to Chrome and it shows on my docs and slides, but it only buffers and does not proceed to show any data or revision history. How do I fix this, please?
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Richard Cameron
Feb 27, 2024
Does not work in Google Classroom any longer
My extension seemed to stop working with my Classroom documents. Is there something that I am missing?
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