1,120 support issues
For additional help, check out the developer's support site.
- All
- Questions
- Suggestions
- Problems
Josh Llarinas
Jul 25, 2024
Chrome saying this extension is not or no longer supported
Chrome saying this extension is not or no longer supported because it doesn't follow best
I just got a notification from google chrome saying this extension may soon no longer be supported because it doesn't follow best practices for Chrome extensions. I wont stop using this extesion but you guys may need to look into this. Not sure if this will be fixed or not or if it is a problem.
peter misson
Jul 19, 2024
nimbus wont work on chrome browsers
Ive Just renewed my account ^) bucks & it doesnt work on chrome. I have used it for a long time & it was a great tool but it doesnt work anymore. Jusy blike our friend below. I hope this will be seen by a nhuman & not some IT robot! Refund my 60 bucks directly please. like NOW
Erin Lloyd
Jul 18, 2024
won't work in Chrome-recurring problem
While I've had a few problems trying to use Nimbus- it used to work consistently- the biggest one is it won't work in Chrome, at all. This has happened on multiple PCs and with all extensions and chrome up to date. Initially, more than a year or so ago, I discovered that it didn't play well with Awesome Screenshot. Removing A.S. fixed the issue, but now Nimbus won't work at all.
It's in the context menu and I've pinned it to my Chrome toolbar, but nothing happens. No matter what I choose on the context menu, nada. ... If I click the toolbar icon, a blank, white, horizontal box appears below it, but it's empty.
I contacted a long time ago, but it wasn't resolved, and I'd hoped it was fixed by now, 'cause this was my fave screengrabber tool.
Please advise.
LAZDEC
May 28, 2024
This plugin injects Noto Sans
I found out that this plugin injects Noto Sans font to all visited websites. I have disabled. Now the font is fixed.
Simon Laffont
Apr 3, 2024
Unable to record a video
Hello Team,
I am no longer able to record video with your app. I am automatically redirected to the "Save screencast" page which loads indefinitely.
Is this normal?
By the way, thank you very much for this wonderfull app.
Kind regards,
Simon.
harshad rathod
Nov 28, 2023
my plan is activate but show massage upgrade to pro
i m recording only 5 min and i m alredy paid member so please cheek and replay .
email - qualityexpoimports@gamil.com . mo - 8956660160
Ian Hartsook
Nov 21, 2023
Limit to Screenshots?
I installed the extension and it worked perfectly to take a screenshot of an entire webpage, but after a couple of screenshots it pops up with a window about upgrading to the paid version. I haven't found anything online that states there is a limit to the number of screenshots. I'm not looking to do any fancy editing, just want a screenshot of a webpage.
Nabeel Khan
Nov 16, 2023
Functionality broken after latest update
Since the last update multiple aspects of the screenshotting functionality is broken. The Selected area no longer screenshots the selected area and instead produces a deformed cropped image. The Full Page Capture functionality no longer captures a full page screenshot and only captures a visible screenshot.
Shaun Wilson
Oct 7, 2023
Chrome app has been disabled
The Chrome app has been disabled.
I get this error: This item has been disabled in Chrome. Enable this item
When I click on "Enable this item" it refreshes then shows the same error message.
Please help to resolve this issue.
Bill Dow, PMP
Oct 4, 2023
Will not load chrome extension on MacOS
Hi guys, I get this error. Package is invalid: CRX_File_NOT_Readable. Any suggestions?