Support: Nielsen Extension
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Nielsen Extension

3.2(

391 ratings

)
ExtensionTools100,000 users

167 support issues

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Daminous Purity

Jul 21, 2024

neilson extension on Google Chrome since update makes it very laggy and near impossibhle t

Neilson extension on Google Chrome since update makes Chrome very laggy and near impossible to use.
Turn extension off, all is great, turn back on and Chrome freezes and lags very badly. It shouldn't take 2 minutes to open a table, load Chrome or open a website.

Please advice as I feel that Google's update is thinking the Neislon app is an AD blocker as YouTube won't work at all and gives you the "ad block" message.

Chark Kent

Jun 26, 2024

Reset computer, issues ever since.

I have had issues ever since resetting my computer. I have contacted via e-mail but have et to find a resolution. How can i get the extension to start accumulating points again? Or how can i remove so I am not participating for free and giving up all my information for free? Thanks so much! Charlotte Kent (kentcharlotte8@gmail.com)

Lisa Saunders

Jun 17, 2024

Need Support from someone who can respond with Actual Help.

Your support team told me to uninstall and reinstall this extension because it Suddenly stopped recording points on my account on about 3/30/24. In doing so, this extension folder ended up becoming deleted from my Chromebook. I have exchanged numerous messages from your support people between then and today, 6/17/24 and they keep replying with the same basic instructions even though I have Clearly Explained that I am receiving a message saying that I need YOU to send me Link to add the extension folder back on to my chromebook. I need someone who can think OUTSIDE THE BOX to reply with the actual link to add the extension folder back onto my Chromebook, because the directions that they have replied with ARE NOT WORKING. Please can someone Help me, there have been a total of Twenty emails exchanged back and forth as of today, 6/17/24. Thank you.

Marco Vittorio

Jan 22, 2024

Xiaomi redmi note 12

Salve, ho cambiato dispositivo, ed ho provato ad installare l'app sul nuovo, quando provo ad accedere all app nielsen panel mobile, ricevo un avviso che mi informa che il device non e' compatibile o che ho installato l'app su troppi dispositivi. Lo stesso problema mi era capitato in passato con un altro dispositivo. nella mia area personale ho verificato e non risultano regisstrati dispositivi mobili, ma solo due pc .

Lora Cousineau

Jan 4, 2024

Rewards

Hello, I have had this extension installed on my PC for 2 years now maybe longer. I have not been notified, sent, or received any rewards yet. That was the whole purpose of installing the extension. Can someone please let me know what is up with the rewards distribution. I can't even view my rewards.

Sarah O

Dec 1, 2023

Something about in private access?

I do not know how to do wht the extesion is asking me to do. Something about allow in prive view? Help? Thanks. ;]

Ludmila Sorrentino

Nov 25, 2023

Niene rewards ne login

Non mi fa fare il login e non mi è arrivata nessuna mail con i punti...ho letto tutto a fondo prima di registrarmi e ora mi ritrovo completamente scammata. C'è qualcuno che può rispondere o no?

Jimmy Norman

Nov 10, 2023

rewards

I can't view my rewards, what's up?

Laura Brs (Angrboda)

Oct 16, 2023

Ho installato l'app e l'estensione

Non riesco ad accedere, mi dice che non risulto attivo

Ted G

Sep 26, 2023

How does this work?

I just downloaded the extension but I don't see any tutorials. How does this extension work? Thanks.

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