Reviews: Nielsen Extension
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Nielsen Extension

3.2(

387 ratings

)
ExtensionTools100,000 users

3.2 out of 5

387 ratings

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Jaime nanoApr 28, 2024

Super

1 person found this review to be helpful
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Raymond JohnsonApr 17, 2024

their scratch off games are a scam. I've won numerous time, screenshot the winning symbols, but have never been paid. Contacted customer service with no response. I don't waste time even playing their scam games. Even with documentation of a win they dont have to pay according to their rules. Keeps losing track of my devices and I have to constantly reinstall app. They do pay out for points earned, I'll give them that much.

1 person found this review to be unhelpful
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Elegant ZoieFeb 26, 2024

I love this app so much, I do not have it on my personal phone as the app does slow my phone down but i put it on a old phone that the whole family has access too. my tablet which is just for youtube and games, and my laptop. Love getting the points, Not liking how you took the xbox gift cards off it and only those various cards. because you must now have that exact amount for a xbox gift card with on of them even though its only for $40. xbox wont allow that. please be careful this this. Lov... Show more

1 person found this review to be helpful
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Eboni FaulknerFeb 10, 2024

Now I'm not going to pretend that I didn't earn a gift card or two. The issue with Nielsen is the energy draining aspect of the app (especially for cell phones). If you notice that your cell phone web is loading much slower, uninstall Nielsen and watch your speed come back. Are the gift cards worth the hassle? Only you can decide that.

4 out of 5 found this helpful
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Christopher pougunasJan 14, 2024

Slows down my desktop, refuses to recognise my laptop and keeps dropping my mobile. Customer service is so slow in responding that you have forgotten the problem by the time they reply.

3 out of 4 found this helpful
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Ricardo alcalaAug 15, 2022

Right now, it's going to be one star, and the only reason is that I know this is a legitimate corporation, and they can do better. I don't know who is in charge of their rewards, but we trust our information and will get rewarded accordingly or we are supposed to. That's the only issue I have we're not getting paid that's OK because I signed up for a rewards program I understood that from the beginning. We're getting rewarded with coins with scratch half coins and sometimes with money, but we... Show more

17 out of 20 found this helpful
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Erica JaeJul 22, 2022

At first everything was awesome. I got monthly points and earned visa gift cards all the time. I had accumulated over 11,000 points when suddenly I logged in and noticed I had a 0 balance. Nielson had me as being inactive for over 6 months in which they automatically remove your points due to inactivity. Except, I had been active nearly every single day for the entire 6 months they said I wasn't. I emailed Nielson and never heard from them. I stopped receiving monthly points as well. A... Show more

13 out of 14 found this helpful
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Tam MTOct 4, 2021

App doesn't even work. Goes to error page. Considering I see the horrible reviews might not want to continue.

2 out of 2 found this helpful
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Jay PepSep 12, 2021

THIS EXTENSION IS TERRIBLE. I WOULD HAVE GIVEN IT NEGATIVE STARS IF POSSIBLE. I HAVE UNINSTALLED IT LITERALLY DOZENS OF TIMES AND YET IT KEEPS RE INSTALLING ITSELF AND DOING NOTHING BUT SLOWING DOWN MY COMPUTER. I HAVE REPORTED IT MULTIPLE TIMES. I HAVE DONE EVERYTHING SHORT OF A FACTORY RESET OF MY COMPUTER AND THIS DANGED THING WON'T GO AWAY. (YES, ALL CAPS ON PURPOSE BECAUSE I AM YELLING)

7 out of 9 found this helpful
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Jahari “Jleelee06” MarshMar 12, 2021

Just wish they could give more points it works great on my tablet but not available for my iphone. Seem to disconnect from computer not sure if I'm earning from pc.

3 out of 4 found this helpful
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