Item logo image for NICE inContact Log Collector - beta

NICE inContact Log Collector - beta

3.3(

3 ratings

)
ExtensionDeveloper Tools239 users
Item media 1 (screenshot) for NICE inContact Log Collector - beta

Overview

Collects log files to troubleshoot NICE inContact agent issues.

This extension enhances the capabilities of InContact MAX and CXONE agents by facilitating the collection of JSON files, console logs, InContact MAX logs directly from their browser tab. Update 1.4: The functionality for saving .har files has been substituted with JSON format due to its reduced demand on computing resources while still maintaining compatibility with analysis via a .har analyser.

3.3 out of 53 ratings

Learn more about results and reviews.

Details

  • Version
    1.4
  • Updated
    February 13, 2024
  • Offered by
    Team SERPA
  • Size
    25.55KiB
  • Languages
    English
  • Developer
    Email
    tacbot@optus.com.au
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

NICE inContact Log Collector - beta has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

NICE inContact Log Collector - beta handles the following:

User activity
Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Related

NICE CXone ScreenAgent Extension

5.0

NICE CXone ScreenAgent Extension

Glean

4.6

Glean unlocks your company’s knowledge and enables powerful work AI for everyone.

CXone Agent Noise Cancellation

5.0

CXone Agent Noise Cancellation

RingCentral Contact Center Voice

2.9

RingCentral Contact Center Voice plug-in connects agents directly to RingCentral Contact Center.

NiCE CXone Mpower HAR Logger

0.0

Capture network & WebSocket traffic as a HAR file

CXone Guide Plugin

0.0

Browse websites with CXone Guide automatically loaded. This feature can be toggled on and off.

NICE CXone Mpower Traceroute

0.0

Perform traceroute tests to various network locations.

CXone Agent Extension

4.3

CXone Agent Browser Extension

SAML-tracer

4.4

A debugger for viewing SAML messages

CXone Agent Click-to-Dial

0.0

CXone Agent Click to Dial Extension

CXone Guide Extension

5.0

Browse websites with CXone Guide automatically loaded. This feature can be toggled on and off.

HAR Recorder

4.6

Records network request and generates HAR file.

NICE CXone ScreenAgent Extension

5.0

NICE CXone ScreenAgent Extension

Glean

4.6

Glean unlocks your company’s knowledge and enables powerful work AI for everyone.

CXone Agent Noise Cancellation

5.0

CXone Agent Noise Cancellation

RingCentral Contact Center Voice

2.9

RingCentral Contact Center Voice plug-in connects agents directly to RingCentral Contact Center.

NiCE CXone Mpower HAR Logger

0.0

Capture network & WebSocket traffic as a HAR file

CXone Guide Plugin

0.0

Browse websites with CXone Guide automatically loaded. This feature can be toggled on and off.

NICE CXone Mpower Traceroute

0.0

Perform traceroute tests to various network locations.

CXone Agent Extension

4.3

CXone Agent Browser Extension

Google apps