126 support issues
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Shlomo Slatkin
May 9, 2024
printing the newsletter
Hi- is there a way to send the final newsletter design to a printer? The printer will then print the newsletter and do a direct mail campaign.
Karen Forte
Dec 4, 2022
Emails not sending
TLDR; emails are in queue for 3 hours and not sending.
Hi - Over the last 3 hours, I have sent 3 test emails (using the "test" feature) and all are listed as unsent (Sent = "0") in Reports. I've sent 3 "regular" emails (sent to legit recipients) which are listed as "sent" in Reports but none have been received.
When sending, I get a "Your email to [X] recipients is in the queue to be sent." Why aren't emails sending? I am signed in. Permissions are all turned on. I rebooted. I have sent emails to different domains. It worked a week ago.
How to troubleshoot?
Neighborhood Villages
Mar 2, 2022
Importing a list from .CSV file
When I import a list of contacts from a .CSV files, the email address get imported but the contact names DO NOT. Is it possible to import names and email addresses? Thanks.
And yes, I have the columns labeled correctly as "name" and "email".
Link Shana Nichols
Aug 6, 2020
Extension inoperable
When I try to install the Extensions it does'nt work and the following alert shows : "Incorrect package. Details: "Unable to load extension icon" res / icon-48.png". Thanks for your help
Héloïse Vessiere
Aug 6, 2020
Download not working
Hello,
When I try to install the Extensions it does'nt work and the following alert shows :
"Incorrect package. Details: "Unable to load extension icon" res / icon-48.png".
Thanks for your help
Angelique Austin
Mar 18, 2020
Not connecting
When I try to go to FlashIssue I get a grey screen and this message: accounts.google.com refused to connect.
Susie Isaksen
Jan 27, 2020
What is in the address line when a FlashIssue email goes out via Chrome?
I am considering adding the FlashIssue extension to my Chrome webrowser and want to know how a FlashIssue email address line appears to each recipient. For example, if I want to send a FlashIssue newsletter to a list of 50 email recipients, does each recipient receive an email with only his or her name and/or email address in the address line OR does the address line in one recipient's email include all 50 names and/or email addresses? I look forward to your answer. Thanks!
Jessica Chandler
Oct 23, 2019
Flash Issue
I do not want any of Flash Issue's services. This popped up as an ad that I accidently clicked on. I want it removed from my extensions.
Lisa Greenough
Aug 5, 2019
new user
Hi I am looking to be able to send out a monthly children's yoga newsletter from my domain name to my contact list, rather than direct from my website as a blog.
I don't want to install flashissue on my google account in case it changes the appearance of all my other emails I send?
Once installed, can I choose whether to send an email in my normal gmail way or flash way?
Many thanks
Office Admin
Jul 3, 2019
upgrade
I am trying to upgrade my account and when I click on the plan it sends me to a white screen and im not able to upgrade