15 support issues
For additional help, check out the developer's support site.
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Caper
Jul 5, 2022
It stopped working after you got my payment
It stopped working after you got my payment
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Luciano Narno
Jun 13, 2022
Data Security Issue
An add-on to just change colour settings is now requesting permission to "read and change all your data on all websites"
It should have absolutely no business processing data and should only interface with the Zendesk website.
This is quite dangerous and unacceptable from a data security standpoint, has been reported.
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Iury Sikorsky
Jun 10, 2022
Made me pay and it doesn't work
I subscribed because I'd rather pay than have my eyeballs r4p3d by the white Zendesk page, but even after subscribing the add on won't work on my preferred browser (Opera), as the "Authorize" button leads to a sign in page that 404s every time. This is a filthy scam.
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Joshua Cramer (joshman9714)
Jun 10, 2022
Monthly subscription?
I can understand the need to swap from a free addon to a charged one but with 0 notification, and now you want to charge me monthly? Sorry but good luck. Looks like your company makes plenty of other applications/addons that are not free. You really cant make a dark mode free for peoples work? Pretty sad in my opinion. Everyone in my office that used this will be removing this in retaliation. Maybe a 1 time fee but monthly? I don't know who your planning department consists of but id consider a change there instead of here.
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Stebandozer
Jun 9, 2022
Dark Mode no longer working? Asking me to renew subscription.
I guess I'm not the only one? Everyone is getting the same "Zendesk DM is not working anymore and is asking me to pay"
Sad!
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Fadi AbuZaineh
Jun 9, 2022
Not free anymore? Then update your page.
Might want to update this:
"Zendesk dark mode doesn’t show ads and is free of charge for everyone."
Don't think anyone will pay for it either. Good luck though!
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Simeon Karakanovski
Nov 17, 2021
Dark mode
Hey, i did add this extension to my chrome, but it does not effect my Zendesk any way, any ideas how i can get it to work?
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Pratikk
Aug 23, 2021
Dark mode.
I downloaded the extension and added it to chrome. but i am not able to turn it to dark mode
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Celso Chromium
Aug 5, 2021
Ticket numbers not visible...
The views no longer display the number of tickets just below the title of the actual view.
Is it possible to please rectify this?
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Matt Lovell
Nov 18, 2020
Recent update shows all "SLA" counters in orange
Since 17th Nov all the SLA timer indicators are showing in orange. This makes it more difficult to visualise and prioritise tickets based on SLA whereas before they would be Red/Green
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