6 support issues
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Cameron Pratt
Dec 7, 2021
Custom Domains
Hi,
My company recently updated its SFCC domain to something other than: *://*.commercecloud.salesforce.com/*
*://*.demandware.com/*
*://*.demandware.net/*
I thought inputting a custom domain in the extender options would apply the plugin to the new domain, but it doesn't seem to be working. Are there additional steps to take to add other domains to the accepted list other than saving them in the options?
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Kaci Nall
Apr 17, 2020
Same problem
the extension is there, but there's no sidebar and keep getting logged out of business manager again.
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Felipe Spengler
Apr 17, 2020
Sidebar menu is gone
Since the last April 16 update, the sidebar is now gone. I noted there's on option to enable/disable it, but even when enabled, doesn't show up.
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Yıldız Ardal
Nov 27, 2019
issue with log files
I cannot reach site logs with using DWithEasease ad-on. When both of them is enabled, logs seem like empty when I click on them, but it shows on original version. It works when I disable one of DWithEasease or BM Extender.
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oleg sapishchuk
Oct 17, 2019
Conflict in SFCC plugins
If we use DWithEasy and BM Extender together, when you open log in browser it doesn't show any logs, after disable BM Extender or DWithEasy it's showing up. Seems there is a conflict between both of them
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Jorge Matos
Aug 2, 2019
Site doesn't change anymore
I noticed that recently I'm not able to change the site in the top left dropdown. I disabled this extension and the problem goes away.
I hope this can be fixed.
Jorge
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