13 support issues
For additional help, check out the developer's support site.
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CMIT Solutions Round Rock
Jun 1, 2024
invalid JSON
The extension keeps crashing. When trying to reload it today. I am getting a message that the package is an invalid json.
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Leon Mondria
Feb 12, 2024
Internal extension styling overrides page styling.
The extension styling overrides page styling, which results in unwanted results.
Loading states, for example, are green on lots of places.
Can you scope your extension styling so it does not interfere?
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Yannick Poirel
Apr 4, 2023
Change keyboard shortcut
Hi,
I have other apps that use the "Q" hotkey. This means that I get a double-overlay which is very annoying. Can you help me with a way to change or disable the hotkey completely?
The extension becomes almost unusuable for me.
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Samuel Williams
Jun 23, 2022
CSS Issues
The extension is applying CSS height to the .view class, which is in use by thousands of applications and websites.
This affects a number of PSA applications, including HaloPSA, Domotz, SuperOPs.AI, and NinjaOne
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Chad Mayeux
Feb 3, 2022
Extension adds a CSS reformat on filevine.com
I had a client who uses filevine.com and when they had the myglue extension enabled in both edge and chrome, the conversation thread would add large amounts of space between comments and we discovered using the web inspector that this was being done from the myglue extension. If we disable the extension, the page displays normally.
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Sam Binstead
Jan 11, 2022
Extension doesn't respond when entering password
Using the extension in Edge, after entering my username and password nothing happens on clicking 'sign in'. It appears to briefly try and load but stays on the enter password page.
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Sara Kissling
Jan 10, 2022
extension sign in error
I can get into MyGlue as a website but the extension does nothing when I enter my password. I tried changing it but that still didn't help.
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Ron Richey
Jul 28, 2021
No myglue icon appears for a popup-type login dialog
No Myglue icon appears for a popup-type login dialog (i.e. it is not on a regular web page but on a popup that hovers above the web page). Not sure if there is a way to access Myglue from there. The "Q" option only works from the page before the login popup (which is inconvenient but not the end of the world), but that doesn't work correctly per my earlier report of a separate problem.
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Ron Richey
Jul 28, 2021
The form field that pulls up from "Q" key is not accepting certain characters from keyboard
The form field that pulls up from "Q" key is not accepting certain characters from my keyboard. For example, w,e,s,d,and z are among the keys that don't work. They work fine everywhere else, including in other normal forms on the browser
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Angela Bellanti
Apr 22, 2020
Request for the Q Command
Can you make it possible to enable/disable the Q command in MyGlue? We use trello, and the Q command is very helpful. The MyGlue Q command isn't that helpful, and it prevents us from using the Q command in trello if we have the MyGlue extension. I don't want to give up the MyGlue extension though, just to use the Q command in trello. So I'd like to be able to disable the Q command with MyGlue extension so I can have my cake and eat it too! :)
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