Item logo image for MXO Extension

MXO Extension

Item media 2 screenshot
Item media 1 screenshot
Item media 2 screenshot
Item media 1 screenshot
Item media 1 screenshot
Item media 2 screenshot

Overview

Used with MXO, this Extension enables you to configure both listening and orchestrations on your web touchpoints.

Medallia Experience Orchestration (MXO) Extension Used in conjunction with Medallia Experience Orchestration (MXO), this Extension provides the ability to configure journey orchestration and collection of customer behavior on your web touchpoints. The MXO Extension provides you with the ability to: * Track when and where customers interact with your website by configuring Activity Capture Points. * Build up a real-time data profile of an individual customer by configuring Attribute Capture Points on web page elements, URI parameters, and cookies. * Present personalized content relevant to your customers current interests by configuring Optimization Points. * You can also use the MXO Extension to preview your configured Optimization Points on a live web page. After install, please log into Medallia Experience Orchestration to automatically activate this Extension. About Medallia The #1 enterprise experience platform for mission critical insights and action. Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the No. 1 enterprise experience platform, Medallia Experience Cloud is the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.

4.8 out of 56 ratings

Google doesn't verify reviews. Learn more about results and reviews.

Review's profile picture

Alex NguyenFeb 20, 2020

The service is extensive to learn but very powerful to use.

Review's profile picture

Brad SolomonApr 7, 2019

It works. I'm a relative NEWCOMER to the whole CHROMIUM OS / CHROME ONE / CHROME BETA. I hate HATE HATE... did I say hate?.... YEs DESPISE even, MICROSOFT, Microsoft WINDOWS. ANYTHING is better, except BRAND-IS-EVERYThing-BUT-not-TO-ME. So what's BEST FOR ME. GOOGLE / Alphabet / Chromium OS (bugs so not really ready). I like CHROME BETA with CHROME ONE EXTENSIONS! That's what I know today. Always open. Always a risk taker. Except WHEN IT COUNTS IN NAVAJO COUNTY!!!! AZ. Snowflake. ME. B. Solom... Show more

0 out of 2 found this helpful

Details

  • Version
    38.0.0
  • Updated
    February 7, 2023
  • Offered by
    Medallia
  • Size
    28.14KiB
  • Languages
    English (United States)
  • Developer
    Medallia, Inc
    6220 Stoneridge Mall Rd floor 2 Pleasanton, CA 94588-3260 US
    Email
    onesupport@medallia.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

MXO Extension has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

MXO Extension handles the following:

Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

Google apps