


Overview
Translate WhatsApp chats, draft AI replies from your knowledge base, and back up contacts. Optional customer messaging included.
MSG.AI is a WhatsApp Web workflow assistant for cross-border customer communication. Exporters, ecommerce support teams and multilingual businesses can confirm recipients, content and attachments before sending, then manage messaging, translation, AI-assisted replies and contact export from one side panel. Core workflow • Confirmed customer messaging: import an opted-in recipient list, personalize messages with variables, attach images or video, and review the final audience before sending • Controlled delivery: preview and test first, choose an appropriate sending pace, pause or resume a task, and review per-recipient results • Chat translation: translate incoming messages and reply drafts without leaving WhatsApp Web • AI-assisted replies: generate an editable draft using the current conversation and business knowledge you choose to save • Contact and conversation export: create local backups of contacts, chat peers and group data • Optional Google Drive workflow: choose media from Drive or upload an export after you explicitly authorize access Designed for • Cross-border sales and customer support • Order, delivery and service updates to customers who expect to hear from you • Multilingual conversations and customer-data backup Privacy and control Message content, drafts, recipient lists, conversation context and exported files are processed locally and are not uploaded to MSG.AI servers. The license service may process account and subscription data. For registered licenses, operational analytics may include extension version, interface language, last-active time, the WhatsApp number associated with the license, and aggregate feature counts. Operational analytics do not include chat content, prompts, source or translated text, contacts, group details, or exported files. See the privacy policy for retention and deletion details. Use MSG.AI only to contact people who expect to hear from you. You remain responsible for recipient consent and compliance with applicable messaging, privacy and consumer-protection rules. Get started 1. Install the extension and open https://web.whatsapp.com 2. Sign in to WhatsApp and open the MSG.AI side panel 3. Create a customer messaging task, translate a chat, draft an AI reply, or export contacts MSG.AI is an independent third-party product and is not affiliated with, endorsed by, or sponsored by WhatsApp or Meta. Website: https://wsmsg.me Privacy: https://wsmsg.me/privacy Support: xudi3235@gmail.com
5 out of 51 rating
Details
- Version1.0.31
- UpdatedAugust 27, 2026
- Size1.03MiB
- Languages10 languages
- DeveloperWebsite
Email
xudi3235@gmail.com - Non-traderThis developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.
Privacy
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
Support
For help with questions, suggestions, or problems, visit the developer's support site