12 support issues
- All
- Questions
- Suggestions
- Problems
Venkat Swaraj
May 26, 2021
Not working
When click on show question the extension icon converts from on to error.The selected deck opens in my snki desktop instead of anki extension.I think it stopped working
- Report illegal content
- Copy link
Valentina Acuna
May 19, 2021
ruzu pop-up display
Hello, thank you so much for the app it is very useful. I was in a github page and their pop-up doesn't seem to look like a native notification o chrome. I was wondering how I could achieve something similar. Thank you
- Report illegal content
- Copy link
MdM
Jul 29, 2020
Not working
Doesn't seems to work anymore, Is it compatible with Anki 2.1?
- Report illegal content
- Copy link
Keith Dodd
Jul 13, 2020
Microsoft Edge
Doesn't seem to work/connect in Microsoft edge even though it is supposed to be able to work with chrome extensions. Am I missing something?
- Report illegal content
- Copy link
Todo Pertin
Apr 11, 2020
Doesn't work in Edge Chromium
Could you tweak it to work with Edge Chromium also?
- Report illegal content
- Copy link
Peter S
Nov 26, 2018
Crashing AnkiConnect when extension is trying to connect to
AnkiConnect runs normally until I enabling the chrome extension.
Debug info:
Anki 2.1.5 Python 3.6.1 Qt 5.9.2 PyQt 5.9
Platform: Windows 10
Flags: frz=True ao=True sv=1
Caught exception:
File "C:\Users\advan\AppData\Roaming\Anki2\addons21\2055492159\__init__.py", line 309, in advance
self.server.advance()
File "C:\Users\advan\AppData\Roaming\Anki2\addons21\2055492159\__init__.py", line 217, in advance
self.advanceClients()
File "C:\Users\advan\AppData\Roaming\Anki2\addons21\2055492159\__init__.py", line 232, in advanceClients
self.clients = list(filter(lambda c: c.advance(), self.clients))
File "C:\Users\advan\AppData\Roaming\Anki2\addons21\2055492159\__init__.py", line 232, in <lambda>
self.clients = list(filter(lambda c: c.advance(), self.clients))
File "C:\Users\advan\AppData\Roaming\Anki2\addons21\2055492159\__init__.py", line 139, in advance
self.writeBuff += self.handler(req)
File "C:\Users\advan\AppData\Roaming\Anki2\addons21\2055492159\__init__.py", line 251, in handlerWrapper
body = makeBytes(json.dumps(self.handler(params)))
File "C:\Users\advan\AppData\Roaming\Anki2\addons21\2055492159\__init__.py", line 350, in handler
if version <= 4:
<class 'TypeError'>: '<=' not supported between instances of 'NoneType' and 'int'
- Report illegal content
- Copy link
R B
Nov 5, 2018
Notification behaviour on ubuntu
Anyone struggling with notifications disappearing on click on ubuntu-
Go to chrome's hidden settings
chrome://flags/#enable-native-notifications
change this one to disabled.
- Report illegal content
- Copy link
7ob4e
Sep 19, 2018
excptian
Debug info:
Anki 2.1.4 Python 3.6.1 Qt 5.9.2 PyQt 5.9
Platform: Windows 10
Flags: frz=True ao=True sv=1
Caught exception:
File "C:\Users\ARM\AppData\Roaming\Anki2\addons21\2055492159\__init__.py", line 297, in advance
self.server.advance()
File "C:\Users\ARM\AppData\Roaming\Anki2\addons21\2055492159\__init__.py", line 205, in advance
self.advanceClients()
File "C:\Users\ARM\AppData\Roaming\Anki2\addons21\2055492159\__init__.py", line 220, in advanceClients
self.clients = list(filter(lambda c: c.advance(), self.clients))
File "C:\Users\ARM\AppData\Roaming\Anki2\addons21\2055492159\__init__.py", line 220, in <lambda>
self.clients = list(filter(lambda c: c.advance(), self.clients))
File "C:\Users\ARM\AppData\Roaming\Anki2\addons21\2055492159\__init__.py", line 127, in advance
self.writeBuff += self.handler(req)
File "C:\Users\ARM\AppData\Roaming\Anki2\addons21\2055492159\__init__.py", line 239, in handlerWrapper
body = makeBytes(json.dumps(self.handler(params)))
File "C:\Users\ARM\AppData\Roaming\Anki2\addons21\2055492159\__init__.py", line 338, in handler
if version <= 4:
<class 'TypeError'>: '<=' not supported between instances of 'NoneType' and 'int'
- Report illegal content
- Copy link
A Chrome Web Store user
Jun 5, 2018
Adjust size of pop-up
This is a great tool, but is there any way to adjust the size of the popup? Due to the nature of my study, simplifying the length of the question to fit the size of the pop just isn't an option. I need to make the pop-up bigger. Many thanks.
- Report illegal content
- Copy link
A Chrome Web Store user
May 24, 2018
Open source on GitHub
Hi, Ruzu Studios,
Thank you for the apps.
I suggest you could create a git repository on github. It could let another developer to report bug, enhance and fix your extension. And also it has a good way to organize developer working together.
- Report illegal content
- Copy link