62 support issues
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Yoshiyuki Sato
Jul 13, 2022
Cannot connect by RDP
I am using this plug-in at work and recently, I cannot connect Win server by RDP due to the following reason.
But my colleague at the same office and using same network can access my Win server.
My chromebook --> Win server in GCP
When I enable firewall log on GCP firewall RDP rule, Colleague accessing is recorded, but my access is not recorded.
It looks like my RDP accessing packet doesn't go out from my chromebook.
What can I do to check or fix?
The following operation doesn't work --> issue is remain
1. re-install the plug-in
2. OS reboot
3. Clear cache
Please advise.
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Nivia Alencar
Nov 8, 2021
nao esta funcionando
nao esta funcionando
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Geremy Cayenne
Feb 5, 2021
cannot click on box or type in information
drop box not enabled preventing input of computer name or address to connect
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Laurynas G.
Jan 13, 2021
The app gets stuck in Loading
I cannot run this, it gets stuck right after launch
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Bennett Admin
Jul 7, 2020
Laggy on latest Chrome Version
Since April as new Chrome versions are being rolled out, I have noticed your RDP extension becoming extremely laggy. This includes Chrome versions for Windows and ChromeBook itself. This seems to have something to do with updates to the Chrome Extensions API. Many Google Cloud users depend on your extension and you will see many references to this problem on Google Support Forums. I hope you can fix this problem or liase with Google Chrome team to fix it. Your RDP has proven to be a reliable workhorse since we moved our business legacy systems to the Cloud. It would be a pity to have to dump our Chromebooks because of this
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Tommaso Roveda
May 24, 2020
DOesn't work at all
it's like not having it at all.. what can i do?
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Samanjay Shenoy
Jan 15, 2020
Does not launch
Unable to launch the app
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Erin Fitzgerald
Dec 29, 2019
unable to put in hostname or ip-address to connect to
I have installed the Chrome extension and I cannot put in system to connect to in the RDP application when it comes up. Please help!!!!!
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Rod Sprott
Dec 5, 2019
App WON'T Launch!!
Will not launch!!! This is true when using app directly or in Chrome with "Launch App".
What to do?
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Paul Waskey
Oct 14, 2019
Does Not launch- tried many times
After installing the app on my new Chromebook, I click on "launch app" and nothing happens - tried many times. Please help .
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