Support: Moodle Downloader

9 support issues

For additional help, check out the developer's support site.

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Valeria Álvarez

Dec 5, 2021


I always download videos with your extension; love it!
Now I'm downloading some videos but I don't know how to get the subtitles.

Elad Eilon

Aug 10, 2021

Not working

Hey, I downloaded this add-on but it doesn't seem to be working in my college's moodle. My college is from Israel, is that related?

Fikret Akın

May 4, 2021

How To Download

Can you send a video that detaily show how to download ıt can be really so effective

Alex Alvarado

Apr 12, 2021

Acceso al Sitio

Saludos, Ya una vez que estoy en el sitio no aparece ningún archivo de descarga, y al ir a la configuración aparece que la extensión no tiene acceso al sitio, que hacer

Daron Spivack

Jul 15, 2020

download videos

is it possible to download a video that the owner has not given permission to do so (view only)?

Darcy French

Mar 27, 2020

Unsucessful in clicking and dragging resources

Hi Harsil,

I originally couldn't find the resources page of my moodle (Sciences Po), but I changed the 'view' to 'resources' as you suggested above and that took my to the resources page. However, using chrome on my HP windows laptop I'm unable to work out how to download documents? If I open the extension, then click and drag a document, the extension window dissapears. If I drag the extension icon on top of a document, nothing happens. Is there something I am doing wrong?

Anthony Cabrera

Feb 21, 2020

Not working for Flinders University

I am able to find the resources page but the extension can't seem to find the resources (pdfs, recorded lectures, files, etc).
The only way my resources can be downloaded is by opening it individually then clicking on the link to view / download the file.
Flinders also use a SSO system called Okta, which might also be a problem too.

Felipe Colla Pinheiro

Sep 12, 2019

Organize into Folder tool

The Organize into Folder tool does not create folders for sections that contain forbidden folder name characters. Maybe you could replace those for allowed characters (like underscore or space).

Amy-Rose Collins

Jul 4, 2019

Doesn't work for all pages

Thank you so much! The module pages this has worked for has helped me no end! But it doesn't work for all my module pages & I can't figure out what these pages have in common. Any suggestions?

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