8 support issues

For additional help, check out the developer's support site.

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Damian Espinosa

Jul 22, 2024

Still Supported

Is this chrome extension still supported? Your website is down, so I can't test/use the premium features, but would like to. Specifically the send invoice at a later date/time.

David Colombo

Dec 21, 2022

Send invoice later

I just signed up. I do not see the send later box when creating an invoice? Do I need to do something?

E-Z Garcia

Sep 6, 2022

Premium Features

Hello. May be a simple question, but how do I unlock the premium features? I would like to test it out. Thanks!

Marie Dias

Jul 12, 2022

Transaction Quick Search

I love the Transaction Quick Search feature! Any chance it can be applied to the Suppliers/Bills/Expenses side as well? Also, is there a way that the Search would be applied to all the Transactions within the Customer or Supplier record, and not just the transactions that are currently showing on the screen?

Jenn D

Jun 30, 2022

Register Filter

When I filter the Bank Register (eg by 'This Year') and then want to filter more (eg to search for an amount within this year), QBO always changes my filter date to custom. So if I want to narrow my search, I have to reselect the date again. Can you make a sticky filter so I don't have to re-enter the date? (Hopefully that makes sense haha).

Jenn D

Jun 23, 2022

Still stuck in audit loop

1. Went to the checking register
2. Clicked on a JE
3. Went to the audit log
4. Clicking MonkBe Back randomly pulls up Bank Deposit and QBO Back button pulls up the JE, either way still stuck in the loop

Tested on an expense, the MonkBe Back button returned me to the dashboard instead of the register. Tested on a deposit, QBO Back returns me to the deposit, MonkBe Back takes me to a random expense, both still stuck in the loop.

Mike, Matt Lenz Oil Service

May 5, 2022

Your Website - Failing to make an account.

After you added the features I requested I attempted to create an account on your site, and am finding it won't accept my information. It isn't hanging, not network data is sent out when I select Submit when checking the network usage in Chrome's console.

I'd like to give you money.

-JonL
LenzOilService@GMail.com

Mike, Matt Lenz Oil Service

Apr 12, 2022

Thoughts.

On Saved Pages:
It'd be great if the default page was the saved pages / bookmarks. It doesn't presently save a lot of time when I have to click the same number of times to get to many of the links.

Additionally, being able to re-organize the order I put them in, instead of erasing and re-adding them in that order would be wonderful.

Bill Print:
Quickbooks Online simply does not support Bill Printing, while Quickbooks Desktop did. Not to be confused with Invoice printing, QBO does that just fine, if not better. The ability to keep printed records of the bills to pay, or paid, is a thing small business tend to do. If there was some rudimentary Bill print, that would actually do something QBO couldn't do. Especially as people are being forced to migrate with QB Desktop 2019 service ending this year.

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