60 support issues
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Brandon Cromer
Dec 18, 2024
Header and Dashboard title not removing
Hi there, I have this extension installed on two separate TVs both running the same type of computer. Using the exact same dashboard, one removes the header and title, but the other one doesn't. Have any suggestions?
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Daniel Winkler
Sep 12, 2023
help in refreshing dashboards in a customer community dashboard
Hi,
We downloaded your extension called: Enhance Salesforce Dashboard – my current version of the extension 26.0.0
We read that it is supposed to refresh also dashboards in a partner community portal .
But for some reason it doesn’t work for us.
And when we are in the community portal the extension says "No access needed"
We really be happy to have your assistance in guiding us how to use the extension also in the community portal dashboards,
Thanks in advance
Daniel winkler
Solo my car
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Ofir Levin
Aug 23, 2023
If my dashboard is set to "view as dashboard viewer" and i will scheduled refresh it will refresh for all users?
If my dashboard is set to "view as dashboard viewer" and i will scheduled refresh it will refresh for all users?
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Plesa Samuel
Jul 24, 2023
Refresh Record without need
Hi, we currently have the issue that the Salesforce Enhance Dashboard Plugin function “Refresh every … seconds” option also affects other objects outside of the Dashboards. When our users compose email drafts, case comments or texts posts, it will also refresh those in the set interval of seconds. The “Reload Page on Refresh” Option is not checked. Could you please analyse this? Thanks, Samuel
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Lior Malka
Feb 13, 2023
installing the addon?
Hi. I would like to use the dashboard add-on for a display monitor in the call center. Should I download and install from the google web store or from app exchange? what is the difference between them? and if I install from app exchange, how do I choose the workstation to run on?
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Alessandro Stazzoni
Oct 13, 2022
non default refresh
Good morning
we would need to silently and automatically configure the plugin for numerous users, it is possible to distribute a single standard configuration, with non default refresh for example?
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Phyllis B
Sep 9, 2022
If one staff person has this extension, is is sufficient for automatic refreshes for all staff?
If one staff person has this extension, is is sufficient for automatic refreshes for all staff?
And, doe the refresh continue to work even IF I don't have my computer on or the browser open?
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Dankmar Himmen
Dec 17, 2021
Log4j Affected or NOT?
Can you give me a short feedback about the Log4j Issue? Is Enhance Salesforce Dashboard AFFECTED or NOT AFFECTED? THX!
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Mike Hansell
May 19, 2021
Refresh Button is greyed out
This works in Classic, but not in Lightning Dashboard. My "REfresh" button is greyed out and does not refresh automatically.
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Sheikh Iqbal Hossain
Nov 24, 2020
Is your system going to store our data?
Could you please clarify whether your system needs to store our data in any forma in order to provide this functionality?
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