19 support issues
For additional help, check out the developer's support site.
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Tammy Malone
Nov 8, 2021
won't load all of the sudden
all of the sudde it won't load any books-it just started today! it is old files/epub books that i have loaded before onto this reader-says it isn't a epub book...help!!!!
Tammy Malone
Jun 27, 2020
change password
i need to change my password-how do i access my account(i paid for this before it was free)
Tammy Malone
Jul 2, 2019
connect to drive
how do i connect this app to my google drive>
Steve Fishwick
Apr 5, 2018
Continued support for purchasers
This app is now FREE. I'd just like to explain why and how people who originally paid for the app will not miss out. The app is based upon the open-source work of Readium and is virtually identical to that app. But the charge was for support, which very few users used. That support is still available to customers who can produce a verified receipt and use our support site linked here - all users are welcome for general support too but preference will be given to those who supported the paid app in the past - Thank you. The app made us very little money but was helpful in supporting our startup publishing venture and covering support/development time which has it's own publishing platform, MobiPress, which will be free to use, with only modest fee for output eBook and print formats. We chose Readium because it is perhaps the most compliant and useful tool for self-publishers to proof their eBooks, simply, but can also be enjoyed as a straight eReader on both desktop and mobile devices with Chrome. The plan going forward is develop both this and new apps to link directly to our cloud platform. There has been a lot of confusion about DRM protected books and whether they can work in this app. There are two forms of DRM protected ePubs commonly available: Adobe and iBooks, neither will work with this app nor Readium nor most others - ADE and iTunes/Apple apps are repectively required for those. But these eBooks are just ePubs with DRM. If you have a purchased copy of the book you can simply use Calibre to prepare the book for our app and others. Please respect the rights of writers and publishers, and do this only if you paid for the original book. We are a small publisher (Ainslie & Fishwick Publishing Ltd.) first and foremost and like others our writers and us depend on that income. I hope this helps clarify any questions.
A Chrome Web Store user
Jan 12, 2018
print size
i can't control the print size, nor the border size-the controls won't work-they used to-but no more...what to do?
John L Cannon
May 30, 2017
Jeez: the Reviews
Why don't people ever learn to read the reviews prior to install. It is very clear that DRM books r NOT dwnloadable. Why don't they just use the 'Readium' extension. It is just as adequate & FREE.
Mrs. gG
Sep 18, 2016
DPM
Can this app read DPM formatted ebooks
Evert Dean
Jun 1, 2016
Problem buy the app
I am unable to buy the App mobiapp121. The "buy button" is greyed out. I am a GAFE user, but we have already contacted the GAFE help desk and everything seems to be in order there. Can you please help me?
c Schattner
May 10, 2016
Does this App Open Adobe DRM-Protected Files
You advertise this app as opening books from several distributors which deliver books protected by Adobe DRM, but based on comments and reviews it doesn't appear that your app supports such products. Does the app open .acsm files? Thank you.
A Chrome Web Store user
Mar 11, 2016
Nook ebooks
Does this app support nook e-books? Will I be able to "transfer" from my nook reader to chromebook easily?