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MLS Ticketing Tool AI Extension

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Overview

MLS Ticketing Tool AI Extension

MLS techs can use the tool to log work performed as 'work items' against the ticket, categorize Incident tickets appropriately. Enhancement for deployed incidents. Also designed to assist users in summarizing, analyzing, and generating helpful content (such as emails, RCA, Troubleshooting guidance or KB articles) based on incident ticket data from platforms like ICM or ServiceNow. This extension is intended for productivity and internal support use only.

Details

  • Version
    1.2
  • Updated
    June 16, 2025
  • Offered by
    e360sitemanagement
  • Size
    571KiB
  • Languages
    English
  • Developer
    Email
    e360sitemanagement@gmail.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes
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