Overview
MLS Ticketing Tool AI Extension
MLS techs can use the tool to log work performed as 'work items' against the ticket, categorize Incident tickets appropriately. Enhancement for deployed incidents. Also designed to assist users in summarizing, analyzing, and generating helpful content (such as emails, RCA, Troubleshooting guidance or KB articles) based on incident ticket data from platforms like ICM or ServiceNow. This extension is intended for productivity and internal support use only.
Details
- Version1.2
- UpdatedJune 16, 2025
- Offered bye360sitemanagement
- Size571KiB
- LanguagesEnglish
- Developer
Email
e360sitemanagement@gmail.com - Non-traderThis developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.
Privacy
The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes