Mitel Connect

mitelcloud.com

3.2(

31 ratings

)

ExtensionWorkflow & Planning30,000 users

Overview

Gain Connect functionality through Google Chrome™

Mitel Connect for Chrome™ browser delivers a seamless unified communications experience between Mitel Connect, Google Chrome and G Suite. Key benefits of the Chrome browser extension with G Suite integration include: • Easily search for contacts, view their presence and place a call from the Chrome web browser • Transfer calls directly or after speaking with a contact with blind and consultative options • Listen to voicemails and save or delete them • Quickly create and join Mitel Connect events from Google calendar • Web conferencing notifications and quick join Note: This extension is for Mitel Connect customers only. You must have an existing Mitel Connect account to use this extension. Don’t have an account? Contact us for more information. This extension does not require a G Suite account. Website Mitel.com

3.2 out of 5
31 ratings
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Danny Nguyen
Nov 20, 2024

Same as Nathan's comment below, we have reports of the call button/overlay not being there anymore. Updating Chrome, resetting chrome/clearing cache, reinstalling extension, logging out/in of extension didn't work. I am able to reproduce on more than one machine.

Nathan Wendland
Nov 19, 2024

We have had multiple support tickets come into our helpdesk system in the last two days because the Mitel Connect extension which usually allows staff members to call from Google Chrome is not working. The call button is no longer there. I have uninstalled/reinstalled the extension and reset chrome to factory default and neither of those things worked. According to Google, the extension was just updated 4 days ago. I hope this will be fixed quickly as many of our staff members use this featur... Show more

1 out of 2 found this helpful

C R
Jun 9, 2022

It's decent when it works. It's your only option if if you have an on-prem Mitel system and are using a Mac with Monterrey installed. The problem is half the time it doesn't see your audio input. Tried it on three Macs all with different versions of MacOS. Mitel needs to get their stuff in gear and get their Mac client updated.

1 person found this review to be helpful

Details

Version
1.1.128.0
Updated
November 15, 2024
Flag concern
Size
1.21MiB
Languages
5 languages
Developer
Mitel (formerly ShoreTel)
490 De Guigne Dr Sunnyvale, CA 94085 US
Website
Email
Google.Partner@mitel.com
Trader
This developer has identified itself as a trader per the definition from the European Union.

Privacy

Mitel Connect has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Mitel Connect handles the following:

Personally identifiable information

This developer declares that your data is

Not being sold to third parties, outside of the approved use cases
Not being used or transferred for purposes that are unrelated to the item's core functionality
Not being used or transferred to determine creditworthiness or for lending purposes