Mitel Connect

3.4(

29 ratings

)

ExtensionWorkflow & Planning30,000 users

Overview

Gain Connect functionality through Google Chrome™

Mitel Connect for Chrome™ browser delivers a seamless unified communications experience between Mitel Connect, Google Chrome and G Suite. Key benefits of the Chrome browser extension with G Suite integration include: • Easily search for contacts, view their presence and place a call from the Chrome web browser • Transfer calls directly or after speaking with a contact with blind and consultative options • Listen to voicemails and save or delete them • Quickly create and join Mitel Connect events from Google calendar • Web conferencing notifications and quick join Note: This extension is for Mitel Connect customers only. You must have an existing Mitel Connect account to use this extension. Don’t have an account? Contact us for more information. This extension does not require a G Suite account. Website Mitel.com

3.4 out of 5
29 ratings
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C R
Jun 9, 2022

It's decent when it works. It's your only option if if you have an on-prem Mitel system and are using a Mac with Monterrey installed. The problem is half the time it doesn't see your audio input. Tried it on three Macs all with different versions of MacOS. Mitel needs to get their stuff in gear and get their Mac client updated.

1 person found this review to be helpful

David Sentelle
Mar 17, 2022

They really need to fix this so on premises users can use it. This is especially the case since the Mitel Connect client doesn't work with Mac OS Monterey which machines are shipping with. The help option still links to Shoretel.com and fails to find the page over on the redirect to the Mitel site as well.

2 out of 2 found this helpful

Henry
Sep 2, 2020

Softphone doesn't seem to work with all USB headsets. The software needs better audio options to choose both audio input and output just like every other standardized conference software for example. Likely, the current locked in default options to be able to choose only the input device is what is causing this issue. My headset works with every other application, skype, gotomeeting, zoom, microsoft teams, etc. Only Mitel seems to have an issue...

Details

Version
1.1.127.0
Updated
July 17, 2024
Flag concern
Offered by
Mitel
Size
1.11MiB
Languages
5 languages
Developer
Mitel (formerly ShoreTel)
490 De Guigne Dr Sunnyvale, CA 94085 US
Email
Google.Partner@mitel.com
Trader
This developer has identified itself as a trader per the definition from the European Union.

Privacy

Mitel Connect has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Mitel Connect handles the following:

Personally identifiable information

This developer declares that your data is

Not being sold to third parties, outside of the approved use cases
Not being used or transferred for purposes that are unrelated to the item's core functionality
Not being used or transferred to determine creditworthiness or for lending purposes