Mindful Feedback for GC
3.0(
2 ratings
)ExtensionWorkflow & Planning20,000 users
Overview
Runs JavaScript to enable auto transfer to a Mindful Feedback survey when a call ends on Genesys Cloud
The Mindful Feedback extension fixes the problem of Genesys Cloud agents accidentally ending interactions without transferring the caller to a survey. The solution is very simple. When you click End Call, the extension kicks in and chooses the option to transfer the caller to a secure call flow or queue instead.
3 out of 52 ratings
Google doesn't verify reviews. Learn more about results and reviews.
Details
- Version2.2
- UpdatedFebruary 28, 2025
- Offered bySurvey Dynamix
- Size15.18KiB
- LanguagesEnglish
- DeveloperMedallia, Inc.
6220 Stoneridge Drive 2nd Fl Pleasanton, CA 94588 USEmail
info@surveydynamix.comPhone
+1 216-212-1690 - TraderThis developer has identified itself as a trader per the definition from the European Union.
- D-U-N-S086713372
Privacy
The developer has disclosed that it will not collect or use your data.
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes