Mindful Feedback for GC
3.0(
2 ratings
)ExtensionWorkflow & Planning10,000 users
Overview
Runs JavaScript to enable auto transfer to a Mindful Feedback survey when a call ends on Genesys Cloud
The Mindful Feedback extension fixes the problem of Genesys Cloud agents accidentally ending interactions without transferring the caller to a survey. The solution is very simple. When you click End Call, the extension kicks in and chooses the option to transfer the caller to a secure call flow or queue instead.
3 out of 52 ratings
Details
- Version2.2
- UpdatedFebruary 28, 2025
- Offered bySurvey Dynamix
- Size15.18KiB
- LanguagesEnglish
- DeveloperMedallia, Inc.
6220 Stoneridge Drive 2nd Fl Pleasanton, CA 94588 USEmail
info@surveydynamix.comPhone
+1 216-212-1690 - TraderThis developer has identified itself as a trader per the definition from the European Union and committed to only offer products or services that comply with EU laws.
- D-U-N-S086713372
Privacy
Manage extensions and learn how they're being used in your organization
The developer has disclosed that it will not collect or use your data.
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes