Miles — Lead Concierge Assistant

AI reply assistant for dealership leads. Drafts text and email replies inside VinSolutions, with optional live spec research.

Miles is an AI assistant for car-dealership sales teams. It lives inside VinSolutions and drafts suggested replies to your leads — texts and emails — in your own voice. HOW IT WORKS • Open a text thread or email in VinSolutions — Miles reads the conversation and the lead record (vehicle of interest, trade-in, notes) automatically • Click Draft — get a warm, human reply signed as you, ready to insert • Edit anything, then insert it into the reply box and hit Send yourself WHAT'S INSIDE • Text and email drafting with distinct tones per channel • 25 follow-up angles for leads that went quiet — never repetitive • Cross-channel memory: never repeats an angle across text and email to the same customer • Optional live vehicle-spec research for product questions • Auto-draft mode: when a new text arrives, Miles pre-drafts and pings you • Message templates: intro, appointment confirm, directions, post-visit, re-engage, and more YOU STAY IN CONTROL Miles never sends anything on its own. Every message is reviewed and sent by a human rep. REQUIRES A MILES ACCOUNT This extension is for dealership teams using Miles (meetmiles.info). Reps sign in with credentials issued by their dealership admin. Without an account the extension won't draft.