7 support issues
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michael quimby
Oct 6, 2021
Facebook share button does not work
Facebook share button does not work after crash if facebook!!
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Julie Hyde Mew
Jun 14, 2020
Share button for Facebook
I want to add the share button extension onto Facebook, so that I can share my entire screen live to a group. However, I can't seem to figure out how to download it or use it! Please help.
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Tim Johnson
Apr 9, 2020
"User opted out of platform" error
Clicking the Share button extension in Chrome, I'm able to add text to the article I'm looking to share, however, when submitting, it generates this error:
"User opted out of platform: The action attempted is disallowed, because the user has opted out of Facebook platform"
This is generated when sharing to a Page that I'm an admin for (no permissions have been recently adjusted). The article is from GamesRadar+, however, multiple sites are generating the error; when I share the same article to my personal Facebook account, it shares without an issue. The "Apps, Websites and Games" setting is currently enabled.
Currently running v80.0.3987.149 (64-bit) on Windows 10 v1903, build 18362.720. The extension shows as v0.10
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Erik Mouse
Apr 16, 2019
Facebook Share pops up and shuts down immediately
This happens when I click it to share whatever page I'm on and I'm not sure what the problem is.
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Kathleen Eickholt
Apr 20, 2018
What is "Allow access to file URLs" for?
When you go to your extensions in Chrome, there's an option to "Allow access to file URLs." I'm not sure if I need to enable this or not. Do you know exactly what this does? I noticed it appears on many extensions now since the latest Chrome update.
Thank you.
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Jonny Camilleri
Jun 11, 2017
ERR_TOO_MANY_REDIRECTS
Since the update to Chrome 59, I keep getting this error after sharing a page:
This page isn’t working
www.facebook.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS
But the page is still shared.
I tried clearing cookies but no change.
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A Chrome Web Store user
Jul 15, 2016
growing popup
Not sure if this is actually related to this app, but it's the only place I observe it. The popup window continually grows taller after it opens. It's interesting behavior and I'm trying to track down what exactly caused it to start. I've recently upgraded to a Radeon RX-480 and 4K monitor, so I have had to change the scaling in Windows 10 and Chrome to compensate for the smaller text and other elements. I noticed it after, but I can't remember it happening before. So far, this app is the only place I've noticed it.
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