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RingCentral Contact Center Voice

2.9(

13 ratings

)
ExtensionWorkflow & Planning30,000 users
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Item media 1 (screenshot) for RingCentral Contact Center Voice
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Overview

RingCentral Contact Center Voice plug-in connects agents directly to RingCentral Contact Center.

RingCentral Contact Center Voice enables voice calling directly inside the CXone Agent interface using the RingCentral voice platform – no desk phone or separate softphone required. Key features: * Make and receive calls in CXone Agent using WebRTC directly in the Chrome browser * View agent state in real time * Configure automatic or manual call acceptance * Simple browser-based setup with seamless integration with RingCentral voice services

Details

  • Version
    2.2.0.2
  • Updated
    March 19, 2026
  • Offered by
    RingCentral
  • Size
    3.65MiB
  • Languages
    English (United States)
  • Developer
    RingCentral, Inc.
    20 Davis Drive Belmont, CA 94002-3002 US
    Email
    isvdev@ringcentral.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

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The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes
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