Item logo image for Mayday

Mayday

getmayday.co
5.0(

4 ratings

)
ExtensionWorkflow & Planning10,000 users
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Overview

Mayday is the first intelligent knowledge base available anywhere to boost your support productivity and quality. Build your…

Mayday is the first intelligent knowledge base available anywhere to boost your support productivity and quality. Build your knowledge base through Mayday Knowledge interface and connect it to Chrome in a matter of seconds so that support teams instantly become Super Heroes. In addition to knowledge navigation, each agent can directly search for knowledge, be notified each time something changes and make feedbacks or suggestions. In addition to delivering knowledge, Mayday collects a lot of insights thanks to its auto-tagging feature that categorizes each ticket and feeds real time analytics dashboard. Thanks to Mayday, hundreds of teams already: - Boost their productivity - Increase support quality - Reduce new agents onboarding time - Improve their customer understanding and share the voice of the customer If you want to boost your customer support, please visit www.getmayday.co

5 out of 54 ratings

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Details

  • Version
    2.0.48
  • Updated
    December 16, 2024
  • Size
    3.33MiB
  • Languages
    Français
  • Developer
    Martinez Hugo
    8 Rue du Faubourg Poissonnière Paris 75010 FR
    Website
    Email
    hugo@getmayday.co
    Phone
    +33 6 62 51 42 39
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

Mayday has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Mayday handles the following:

Authentication information

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

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