6 support issues
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- Questions
- Suggestions
- Problems
KamLai Chen
Jul 3, 2024
Matome integration did not appear
The Matome extensions did not appear in my Quip after installing and enabling it.
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Julie Nasr
Mar 17, 2023
Extension Does not work and fields are greyed
Fields are greyed out and does not allow for anything to be filled in. Is there a way to make this work?
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A Chrome Web Store user
May 15, 2022
Matomo helper blank in my browser
As others have mentioned above, after installing, Matomo Helper is blank.
"A Google User" replied that 'these are filled in automatically'. But what if they are not? What are the steps to enable the plugin and help it find Matomo on a page?
Thanks for the help!
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Tobias B
Mar 23, 2022
Cannot enter URL and ID
The field is greyed out and I cannot enter the URL not the ID.
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SATA GmbH & Co. KG
Mar 1, 2022
Same here: Plugin not useable
I can't even put the Matomo URL and Container ID into the two fields.
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Lorant Görgey
Oct 26, 2020
Cannot click on "Save".
Hi Tom,
I have seen that Plug-In pulls the data (Matomo URL and Matomo ID) itself. Great!
When I clicked on "Show" preview console" it takes about 2 seconds until the check mark is set. But I cannot click on "Save".
I don't know what the problem is.
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