10 support issues
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Choukri khouili
Nov 1, 2023
extension not working
when i want to import the product to facebook it says install Marketplace extension although its installed
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Demetrius Russell
Oct 22, 2023
help
marketplac not working
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Giannis Kiriakou
Oct 28, 2023
We are very sorry that hear that you faced billing issues. Please open a ticket with the support AutoDS from the link below, and we shall make sure to handle your case as soon as we receive it! https://share.hsforms.com/12QideNaERCqYuntNVs678g46by0
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Carita Griffin
Mar 8, 2023
not working on marketplace
Sunday 3/5 it worked fine for me to upload 2 products now autods does not work at all. please help. i watched the videos multiple times
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Natalia Pizzo
Mar 24, 2023
I am sorry that you have come across this issue. We will need to further check this for you.
Please open a ticket with the support AutoDS from this link: https://share.hsforms.com/12QideNaERCqYuntNVs678g46by0
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America Romero
Aug 24, 2022
cannot download fbm helper extension
i get an error - not downloading
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Thanos Kymparidis
Aug 29, 2022
I am sorry that you have came across this issue. We will need to further check this for you. Please open a ticket with the support AutoDS from this link: https://share.hsforms.com/12QideNaERCqYuntNVs678g46by0
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Babyboomer1960 (Babyboomer1960)
Jul 21, 2022
The Marketplace Dropshipping Helper extension simply stopped working!
It worked just fine yesterday. I have made no changes to the AutoDS storefront in terms of configurations, etc. Google Chrome doesn't seem to mind it, and says everything is set up correctly. The little grabber hand appears when I hover over the small copy icon in AutoDS, but when I click, I no longer get an acknowledgment that it copied. The Facebook Marketplace tells me to make sure that I clicked on the copy icon properly in AutoDS when I try to "import" the data into a new product listing... Any suggestions?
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Kristine Leslie Dela Cerna
Jul 21, 2022
I'm sorry that you have to deal with this issue, in order for us to assist you further open a ticket with the support AutoDS from this link: https://help.autods.com/kb-tickets/new
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Oscar Gutierrez
Jun 18, 2022
>
for some reason i cant download it
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Thanos Kymparidis
Jun 21, 2022
I am sorry that you have came across this issue. We will need to further check this for you. Please open a ticket with the support AutoDS from this link: https://share.hsforms.com/12QideNaERCqYuntNVs678g46by0
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Rachel Phillips
Feb 12, 2022
Extension Not Working For Me
Hi...
I continually am getting this message when I try to click the copy button in AutoDS "Make sure you have correctly clicked the "Copy" button on AutoDS"
I have uninstalled and reinstalled the extension. I have cleared cookies and cache and restarted my computer. Nothing seems to be working.
What can I do to fix this?
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Thanos Kymparidis
Feb 17, 2022
Hi, Rachel, I'm sorry that you have to deal with this issue, in order for us to assist you further open a ticket with the support AutoDS from this link: https://help.autods.com/kb-tickets/new
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Eric Johns
Dec 24, 2021
copy autods
i try to copy for autods but it dont work and when i try to go to facebook and post it keep saying make sure you do the copy botton
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Kristine Leslie Dela Cerna
Jan 2, 2022
I am really sorry about that but we will need to further check this for you. Please open a ticket with the support AutoDS from this link: https://help.autods.com/kb-tickets/new
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Emmanuel Dicarlo
Dec 16, 2021
"We couldn't find active stores with this account" I keep getting this message but when I click into login with another account it takes me straight to the account I am logged into.
"We couldn't find active stores with this account" I keep getting this message but when I click into login with another account it takes me straight to the account I am logged into.
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Kristine Leslie Dela Cerna
Dec 20, 2021
I am sorry that you have came across this issue. We will need to further check this for you. Please open a ticket with the support AutoDS from this link: https://help.autods.com/kb-tickets/new
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Josh Quezada
Oct 11, 2021
Extension not recognizing my account
"We couldn't find active stores with this account"
I keep getting this message but when I click into login with another account it takes me straight to the account I am logged into.
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Pedro Martinez
Dec 11, 2021
Have you been able to get this fixed? I get the same message
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Rizza Jean Sondong
Oct 24, 2021
Hi Josh, for us to be able to assist you on your concern kindly contact directly to our AutoDS website customer service. Thank you!
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All My Mail
Oct 13, 2021
Same here. Will not connect to Facebook Stores. Unable to sync. Copy paste will not work.
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Operation Wildcat Gaming
Oct 12, 2021
Same here how to fix this
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