1,368 support issues
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Tobe H. Leigh
Dec 16, 2024
mailtrack advanced is not working stopping me from sending emails full stop.
i keep getting this message 'You have reached a limit for sending mail. Your message was not sent.' and blocks me for 24 hours. i cant even email mailtrack support from the paid for account. Ihave tried emailing from another gmail account and mailtrack there says they have read my email but dont respond,
some days i dont even send any emails and when i do its way less than 50 !
Also when i click on mail track i get some ancient basic screen.
ive tried sending the same email from a basic gmail account and it goes straight through so it is clearly only the paid for account that is having issues.
can any one provide a support contact number or email address that responds please as its imperitive i know who has received the emails hence me purchasing the advanced package.
Kindest Regards
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CARL SCHWABER
Dec 9, 2024
Tracking not working on both my laptop PC + Android phone
Greetings,
My Mail was being tracked on my PC when I first purchased the service several months ago. But as of a week ago, it is no longer being tracked and I do not know why. I have performed multiple troubleshooting tasks--many of which you have advised--but I cannot successfully get my mail to resume tracking.
I noticed the trouble when I sent an email on Dec. 2 via my Android phone--a Samsung Galaxy S20 FE 5G. I thought perhaps the mail-tracking simply does not function on my phone. It has never worked on my phone, but I had never tried to install it before today. But my efforts to install it on my phone have been unsuccessful, and now the tracking seems to not be working on my laptop PC, as well.
Please help me solve this problem for my laptop PC and for my phone. I want to be able to track 100% of my email all the time.
Thank you,
Carl S.
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Donna Harrell
Dec 8, 2024
Charged?
I am suddenly being charged for your app. Even though I have never given you my card information. This app is a scam and I am reporting you to the webstore. I want my money back immediately!! This is theft. I will file a police report.
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Bradley RW (Brad)
Dec 6, 2024
Outlook email?
Hello
Can Mailsuite track emails in MS Outlook?
Regards, Bradley
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Bruchy Gross
Dec 4, 2024
Download isnt working
Im trying to install but it says download error its not valid
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KALEEM ULLAH
Nov 24, 2024
my email tracker no work properly
sir my email contact show no any mark read or un read email
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משה הופמן
Nov 15, 2024
בעיה
אין לי מחשב אני פותח כל פעם את המייל ממחשב אחר וכל פעם כתוב שהאפליקציה מותקנת אבל הוא לא מופיע לי במייל אני צריך כל פעם לעשות הסרת אפליקציה ואז להוסיף אותו בחזרה ככה כל יום מחדש
מה אפשר לעשות בנידון
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דסדסღ
Nov 13, 2024
צריך התקנה כל פעם מחדש
בכל פעם שאני נכנסת למייל אני צריכה מחדש להתחבר ל"מיילטרארק"
האם זו בעיה בהגדרות?
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Erika Christner
Nov 12, 2024
Cannot Send Emails
I can no longer send emails from the browser when this is on. I can still send from my phone. Is there a known issue?
I have tried uninstalling, clearing cache and reinstalling and it still doesnt send.
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TJ Gargaceran
Nov 11, 2024
This is not working on our Gmail
We have added this as an extension but when we are trying to enable this to our Gmail, it does not allow us.
There is a popup window that says:
This site can’t be reached
The webpage at https://mailtrack.io/en/getting-started?login_hint=srishti@jupiter.co&utm_source=gmail&utm_medium=menu&utm_campaign=enable_account& might be temporarily down or it may have moved permanently to a new web address.
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