LiveChat - live chat and help desk software
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LiveChat - live chat and help desk software

www.livechatinc.com
3.2(

30 ratings

)
2,000 users
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Overview

LiveChat - live chat software and help desk software for online sales and customer service

LiveChat - premium live chat software and help desk software for online sales and customer service. It allows for communication in real-time between website visitors and customer service agents. Available on the market since 2002, LiveChat flourished as a ripe, easy-in-use and intuitive product, helping over 14,000 of customers to contact their prospects online in a vast variety of trades. Technology, consulting, banking, governmental, manufacturing, healthcare, retail – any industry can and should benefit from LiveChat. The product features extreme ease of implementation and utilisation. A proper installation requires insertion of a javascript code into the website’s source - it is responsible for monitoring of the online traffic and displaying the chat window that allows website visitors to initiate a chat. Chat transcripts are stored at secure servers, and administration is performed through a simple web-based application. Thanks to Software as a Service model of software distribution, LiveChat can be up and running within fifteen minutes after sign up and the implementation does not invoke additional setup or installation fees. Used by customers in over 140 countries, LiveChat improves sales results and customer service scores. Try it now, for free!

3.2 out of 530 ratings

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Marcus D. WoodJan 11, 2019

This malicious software showed up in my chrome browser out of nowhere and I just assumed the icon that I saw in the top right corner of my Chrome browser was from my online employer. Instead it is a scam that I've never heard of before that charged my credit card $47.88. I immediately contacted my credit card company to dispute the charge and I intend to file a police report for theft and unauthorized use of my card. I will also go to social media to report this software as a danger to all we... Show more

1 out of 2 found this helpful
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AaronJun 4, 2016

Just links you to a chat site.

1 person found this review to be unhelpful
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Zachary DevonApr 15, 2016

Just links you to the live chat site, not a pop up or anything like that, that would be much more useful.

1 out of 2 found this helpful
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DeveloperApr 27, 2016

Zach, to be honest, I am not sure what you are referring to. Can you elaborate a bit more, please?

Details

  • Version
    2.2
  • Updated
    April 1, 2016
  • Features
    Offers in-app purchases
  • Size
    60.78KiB
  • Languages
    2 languages
  • Developer
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has not provided any information about the collection or usage of your data.

Support

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