24 support issues
For additional help, check out the developer's support site.
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Cynthia T
Jul 2, 2024
Kobo
The search in Kobo plus catalog doesn't seem to work anymore
Anna Karenina
Oct 29, 2023
Misspelling
San Meteo County Library is misspelled. It should be San Mateo.
M Grider
Sep 21, 2023
Georgia-Fulton County Library
Please consider adding the Fulton County Library to your library selections. Thank you.
Sarah Köln
Jun 6, 2023
Adding audible.de as a supported site?
Would it be possible to add audible.de as a supported site? Thank you in advance
Charlie Leppert
May 20, 2023
New NYPL Catalog
Good afternoon! The NYPL catalog has a new URL that needs to be updated in your system. Here is the link: https://nypl.na2.iiivega.com/
Thank you!
- Charlie
Jamie A nerd
Apr 23, 2023
Extension seems to be blocking Chrome page loads - in general
I have used your extension - which I LOVE! - for a long time in another profile. Recently installed in my new personal Google Account / Chrome Profile and it seems to a problem. I was experiencing a complete dead-zone, sporadically, when I used Google Search or loaded commonly used URLs... nothing would happen but a spinning cursor. I did troubleshooting by turning off all of my Chrome Extensions, and I fear this Library Extension may be the problem. :(
Things worked again when it was disabled. I'm going to change the settings to only be enabled with https://www.amazon.com/ - to see if that helps, but wanted you to know.
BTW - I keep a very clean, up to date system, in all respects, and this issue just resurfaced after a Windows Update-required restart:
Windows 11
Chrome Version 112.0.5615.138 (Official Build) (64-bit)
Holly Springer
Mar 21, 2023
Extension
Although I have the Library extension which I love, and use with the Amazon site. I find that each time I wish to search for a book at one of my listed libraries, I need to reinstall the extension. Why does it not keep open? I thought it would automatically show the book availability when I open the page and click on the title.
Bryan V Spellman
Feb 20, 2023
New Goodreads...
Doesn't seem to be working with the new Goodreads layout. 02/20/23
Daniel EBR Parish
Feb 1, 2023
New library card number
New library card issued but I don't know how to change it on this site.
Patricia M
Jan 9, 2023
Overdrive is being replaced by Libby
I was wondering if Overdrive is going to be updated on the site. In the Chicagoland area, Overdrive is being sunsetted and it is now Libby. I was curious if this change was going to be reflected on the library extension? Thanks!