ItemIQ – Whatnot, eBay Live & closet

Whatnot, eBay Live, TikTok & Google Sheets: SKU highlight, form entry, click → PP&S View, Host View sync, closet + org sign-in.

# ItemIQ – Whatnot, eBay Live & closet ItemIQ is the companion browser extension for ItemIQ Photo App teams selling on Whatnot, eBay Live, TikTok / TikTok Shop live surfaces, working from **Google Sheets** run lists, and using ItemIQ’s closet / catalog tools. Sign in with your ItemIQ org account to browse claimed inventory, see live-show context at a glance, optionally sync on-air SKU, viewer signals, and **Whatnot & eBay Live viewer chat** to ItemIQ Host View, and—when enabled—**highlight any visible SKU or lot text** on supported live pages or **click a SKU cell in Google Sheets** to push catalog images to a teammate’s **Pick Pack & Ship (PP&S) View** display—without juggling spreadsheets mid-stream. ## Who it’s for • Sellers and crew who already use ItemIQ’s mobile app and org-backed catalog • Show hosts who want pricing guidance on the live tab (cost, comps, **focused sell / commission tiers**) when the current lot maps to inventory • **Pack-and-ship crew** who need a dedicated, full-screen product image on a second monitor while hosts call lots on Whatnot, eBay Live, TikTok, or read SKUs from a shared Google Sheet • Operators who want optional Whatnot viewer telemetry forwarded to their ItemIQ backend for dashboards / Host View • Crew who post **room announcements** and **crew notes** on web Host View—and hosts who prefer those panels **collapsed** until needed ## Core features ### My Closet (in the extension popup) View ItemIQ claimed / closet items tied to your org: thumbnails, key fields, and quick actions consistent with ItemIQ’s workflow (sharing/copy helpers where enabled). Built for fast lookups between lots—not a replacement for the full ItemIQ app. ### Pick Pack & Ship (PP&S) — highlight → second screen When **Enable PP&S SKU highlight** is on in the popup, highlight text on supported **Whatnot**, **eBay Live**, or **TikTok / TikTok Shop** pages (including nested player frames where content scripts run), **type or paste a SKU into a visible search or text field** (press **Enter**, tab away, or pause typing), **click a cell** in **Google Sheets** (`docs.google.com/spreadsheets/…`), or use **ItemIQ catalog search** on itemiq.ai. The extension debounces selection/clicks/typing, extracts catalog-style SKU tokens when possible, and pushes through ItemIQ’s backend to the **PP&S device** you choose: • **Target device picker** — lists org teammates who have PP&S View open and listening; refresh when crew joins mid-shift • **Default PP&S device** — pin a teammate’s display so you don’t re-select every show • **Independent of Host View** — PP&S highlight works without turning on Whatnot live-stream tracking or the Host pricing strip • **Fast image delivery** — backend resolves full catalog image URLs for the SKU when inventory is linked; the web display can render from the pushed snapshot without waiting on a second catalog round-trip Open **Pick Pack & Ship View** on ItemIQ’s marketing site (dashboard tile) on the pack station monitor, sign in to the same org, and leave **Listen for extension** enabled so your station appears in the extension device list. ### Google Sheets (docs.google.com/spreadsheets) On open Google Sheets workbooks, **click any cell** that contains a SKU or lot identifier (or highlight text inside a cell). The extension reads the active cell from the formula bar or in-cell editor and sends it to your chosen PP&S device—the same backend SKU parsing as marketplace highlight. Useful for show run lists, pick queues, and crew sheets where SKUs live in columns rather than on a live player. ### Web PP&S View (browser) ItemIQ’s PP&S page is a viewport-locked, scroll-free display meant for warehouse monitors: • **Large hero image** — full-resolution catalog photos (not thumbnails), scaled to fit the screen • **In-hero loading and status** — spinner and messages stay in the image area (not lost under fixed nav) • **Multi-image gallery** — when a SKU has several catalog photos, vertical thumbnails on desktop and a horizontal strip on mobile; **hidden when only one image** exists • **Listen toggle** — crew can pause remote pushes without signing out • **Org-scoped remote channel** — only your ItemIQ organization’s pushes apply to your signed-in session ### Whatnot Live (whatnot.com live shows) When you enable tracking for Whatnot, the extension watches live event pages and reads public page DOM only—no hidden APIs or socket interception—to assemble a lightweight snapshot: • Best-effort viewer count when Whatnot exposes it in the UI • Show context: titles/headings, seller cues, and a durable listing-style item title when available • Catalog-oriented SKU hints: prefers Whatnot’s on-player title chrome (show-product-title) when pinned and parses catalog-style #… / labeled SKU patterns from visible title lines • **Live auction HUD (timer + bid)** — prefers Whatnot’s **`show-timer`** test id and **`Bid:`** strong lines, including cases where timer and bid sit in **adjacent columns** under a wider row (not trapped inside one chat listitem wrapper). That keeps countdown and **starting / current bid** copy aligned when the layout shifts mid-show • **Synthetic auction row when the winning strip hasn’t fired yet** — if the page shows **timer + Bid: …** but not `show-winning-status`, the extension still forwards an **`auction_status`** row so Host View isn’t silent between auction states • **Steadier HUD updates while live** — faster mutation debounce plus a bounded **auction HUD flush** cadence reduces “stuttering” countdowns caused by intermittent DOM/coalescing alone • **Viewer chat** (author, message, and visible avatar cues from the chat UI where available)—forwarded when your org’s Host View pipeline is configured, so **browser Host View** can show a live comment column for Whatnot shows as well as eBay Live (**each visible chat row** is sent so identical consecutive messages aren’t collapsed) • **Giveaway strip** — reads Whatnot’s on-player **“Giveaway with N entries”** row (gift icon HUD) and forwards entry count updates to Host View • **PP&S highlight** — same pages support text selection → PP&S View when enabled in the popup Snapshots can be stored locally for the popup and, when configured for your org, forwarded through ItemIQ’s backend so Host View / crew tooling stays oriented on what’s on air. ### Whatnot Seller Hub shipments → PP&S (organizations with it enabled) For ItemIQ organizations that have the Whatnot shipping match turned on, the extension keeps ItemIQ's Pick Pack & Ship view in step with Whatnot while a signed-in teammate has **Whatnot Seller Hub** (`whatnot.com/dashboard`) open: • **What it reads** — your own seller account's shipments, using the same Seller Hub requests the page itself makes, from inside your logged-in tab: shipment and order numbers, listing titles (where the SKU lives), the buyer's Whatnot username, shipment status, carrier and tracking number • **What it does with it** — sends those fields to your ItemIQ organization so a scanned item in PP&S View can show "sold on Whatnot", link to the shipment where the label is generated, and mark the row shipped once the label is bought • **What it never does** — it does not generate labels, change shipments, message buyers, or read buyer street addresses, phone numbers or emails into ItemIQ • **Who it runs for** — only accounts in an organization with this feature enabled, and only for that organization's own Whatnot seller account; for everyone else the extension reads nothing from Seller Hub • **One reader at a time** — when several teammates have Seller Hub open, one tab reads and the others stand by ### eBay Live (ebay.com live) On supported eBay Live URLs (including nested frames used by the player), the extension reads DOM-visible copy from eBay’s live chrome (player-card-title, pricing hints, sold cues when shown). It extracts: • Current SKU / listing identifiers when the HUD exposes patterns ItemIQ understands (eBay Live SKU, #lots, _SKU_… styles when present in title/title-attribute blobs, etc.) • Current price display text next to the lot • Sold-this-stream signals where ItemIQ can reliably infer “sold” from visible buttons/chrome • **Viewer chat** (author + message text from visible chat UI, including shadow DOM where applicable)—forwarded when your org’s Host View pipeline is configured, so **browser Host View** can show a live comment column for the room (**each visible chat row** is sent so repeated lines aren’t dropped) • **PP&S highlight** — highlight visible SKU/lot copy on the live tab to push images to PP&S View Like Whatnot, captures can feed Host View / reporting when your ItemIQ workspace is set up for it. ### TikTok & TikTok Shop (tiktok.com, shop.tiktok.com, and matched subdomains) On supported TikTok live and shop URLs declared in the manifest, the extension injects the same **PP&S SKU highlight** listener (including subframes). Highlight catalog-style or lot text visible on the page to push matching org inventory images to your chosen PP&S device. TikTok pages in this release focus on **pack-station highlight workflow** rather than full Host View telemetry—Host View live capture remains centered on Whatnot and eBay Live where ItemIQ’s DOM pipelines are mature. ### Host pricing strip (Whatnot & eBay Live tabs) When enabled, a slim ItemIQ bar can appear on supported live tabs showing: • Org logo and inventory cost when ItemIQ has that SKU on file • Comp average and related hints where available • **Inline sell / commission tiers** derived from ItemIQ rules—shown as a **short ladder** (typically **four** rounded price rungs with comfortable spacing) so hosts aren’t overwhelmed mid-show • A stream gross vs goal chip aligned with ItemIQ Host View goal bands—so hosts can see pacing without leaving the marketplace tab The strip reads SKU from the same live captures above and asks ItemIQ’s backend for catalog pricing—no SKU match means no cost row, which is expected until inventory is linked. ### Web Host View (browser) — works with extension telemetry ItemIQ’s marketing Host View page is the big-screen / second-monitor experience your crew drives from Remote Host. Recent UX aligned with the extension includes: • **Live comments** for **Whatnot** and **eBay Live** (when chat forwarding is active): readable layout, **green emphasis for likely buyer questions**, dense scrolling when chat moves fast, and **panel height aligned** with the main product / Dollar-Start Risk band above comps • **Auction / winner activity** from Whatnot’s on-screen winning strip appears with a **hammer icon** and amber styling so hosts can tell it apart from ordinary viewer chat (**timer / bid HUD** when the extension forwards them—and **between backend snapshots** the countdown can advance **locally** when the forwarded timer string is parseable, so it feels steadier than “jump once per poll”) • **Giveaway activity** — when Whatnot shows **“Giveaway with N entries”** on the live strip, Host View surfaces it with a **gift icon**, purple emphasis, and a bold **entry count** so crew can track giveaway momentum without reading every chat line • **“Run” readiness** — when viewers comment **Run** (or **run it** / **let’s run**), those chat rows get a **play icon** and green highlight so hosts can spot auction-ready signals quickly • **Clear comments** on web Host View resets the stored chat list when you want a clean slate (new messages still arrive from the stream) • **Collapsible announcements and crew notes**—same idea as the collapsible listing description—so hosts who don’t rely on those strips can tuck them away • **Consistent thin green scrollbars** across Host View so vertical panels match the comps strip styling When a pushed SKU isn’t in your org catalog yet, Host View can **keep the comments column available** during active **Whatnot or** eBay Live capture so the room doesn’t lose chat context while inventory catches up. ### Remote Host View & PP&S habits Options in the extension support pinning or defaulting a device for remote-driven **Host View** sessions (org teammates controlling presentation from Firestore). The same popup area configures **PP&S**: pick a live pack-station display, refresh the device list when someone opens PP&S View, and set a **default PP&S device** for highlight pushes. Useful when one operator drives the big screen while another manages listings or when a host highlights lots and pack crew watch PP&S View on a separate monitor. ## Privacy & data handling (high level) • Works only on ItemIQ-related origins plus Whatnot, eBay, TikTok / TikTok Shop, and **Google Sheets** pages declared in the manifest for live and PP&S features; Firebase/Google endpoints are used for authentication and org data consistent with the ItemIQ product. • Marketplace features are designed around visible DOM text and stable attributes (e.g., data-testid, title, aria-label)—not broad web crawling. • **Whatnot and eBay Live chat capture** use the same principle: only text (and stable visible UI cues the extension is built for) from the page’s chat UI is read—no impersonation of viewers and no access to non-rendered APIs. • **Whatnot Seller Hub shipments** are the one exception to “visible DOM only”: for organizations with the shipping match enabled, the extension requests your own seller account’s shipment list from inside your logged-in Seller Hub tab and sends order numbers, listing titles, buyer usernames, status and tracking numbers to your ItemIQ organization. No buyer addresses, phone numbers or emails are sent. • **PP&S highlight / Sheets click / form entry** sends only the text you select, the active cell value you click, or what you type in a text/search field (and derived SKU tokens your org’s backend understands)—not a recording of the whole page. • Whatnot live tracking is opt-in from the popup; PP&S highlight is opt-in separately. The Seller Hub shipment sync runs without a toggle, but only for organizations that have it enabled and only while a Seller Hub page is open. • Local extension storage may cache last captures for UI responsiveness; follow your org’s policies on Host View / PP&S / telemetry. ## Permissions (why they exist) • **storage** – remembered preferences (tracking toggles, Host strip visibility, PP&S enable/target/pin, goal presets, session chips). • **alarms** – lightweight timers for refresh / retry patterns in the background service worker. • **clipboardWrite** – copy helpers from closet / diagnostics where offered. • **Declared HTTPS host permissions** – Firebase Auth/Firestore/Storage/Functions for ItemIQ identity & catalog; **ebay.com**, **whatnot.com**, **tiktok.com**, **tiktokshop.com**, **docs.google.com**, and matched subdomains (plus origins listed in `content_scripts`) for injected live scripts, PP&S selection listeners, and optional page UI overlays. **No** extra `tabs` / `activeTab` / `scripting` permissions in the lean manifest—live pages are reached via declared content script matches. ## Requirements • An ItemIQ org account (same ecosystem as the ItemIQ Photo App). • Live-marketplace pages loaded in Chrome with the extension installed and signed in. • Inventory rows in ItemIQ for SKUs you expect cost/comp tiers or PP&S images to resolve. • For PP&S: a signed-in teammate with **Pick Pack & Ship View** open, listening enabled, on the target monitor. ## Support ItemIQ features evolve with Whatnot, eBay, and TikTok UI changes; if a selector shifts, captures or highlight behavior may need an extension update. Contact your ItemIQ admin or ItemIQ support channels listed in your org onboarding materials.